Marketing Engineer - Customer Service - Trane Technologies : Job Details

Marketing Engineer - Customer Service

Trane Technologies

Job Location : Pueblo,CO, USA

Posted on : 2025-01-31T18:28:34Z

Job Description :
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.Job Summary This Chiller Strategy & Sales Support - Marketing Engineer role provides in-depth technical and strategic sales support for Trane's industry-leading chiller portfolio, executes and helps to create marketing communication that promotes sustainability, efficiency, and reliability in large applied HVAC systems, and advises howchillers can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels. The position applies good oral and written communication skills to clearly communicate with customers and Trane personnel.Where is the work:This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off, including in support of volunteer and parental leave needs.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.
  • Learn more about our benefits here!
What you will do:
  • Provide technical and marketing/sales support to the Trane sales field organization through phone/email support, direct customer interaction, customer factory visits, and support the commercialization strategy and vision for all chiller business.
  • Help to create various marketing documentation, literature, and presentations that educate sales teams on Trane's products, highlights advantages, and provide bid strategies on products and applications
  • Travel to sales offices, corporate events, and customer sites in support of Trane chiller equipment, including formal presentations, sales discussions, and supporting tradeshows.
  • Establish product lines' selling story. Ensure that the field sales support department, appropriate business unit functional areas, and field sales force are familiar with the selling story.
  • Create and update chiller collateral including competitive specification documentation that highlights Trane's advantage over competition. This includes researching/analyzing competitor products, identifying areas where we are advantaged, and updating documentation to reflect these advantages.
  • Participate in creative thinking, team decision-making and problem solving with cross-functional teams
  • Price equipment on projects and assist in bid strategies.
  • Provide marketing and technical support to peers, the sales field organization, and direct customers and be willing to serve as a mentor for new hires on the team including co-ops and interns
  • Support a professional field and customer focused environment, with measurements in place to track performance and improve the process.
  • Support Trane Select Assist software by assisting the sales field organization with configuring equipment and develop software requirements that improve the software's capabilities.
  • Train new field sales engineers that participate in the Trane Graduate Training Program
  • Position requires up to 20% travel
  • This position would be hybrid (in the office 3 days a week), but expected to be based in La Crosse, WI or Pueblo, CO
What you will bring:
  • Bachelor's Degree in Engineering (or related technical discipline)
  • Engineering-related work experience is a plus
  • Master's Degree is a plus
  • Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to communicate effectively with field (customers, sales assistants and sales engineers) and internal customers.
  • Aggressive, success-oriented, self-starter and able to manage time and priorities in order to meet specific goals and objectives.
  • Highly developed and demonstrated interpersonal and communication skills and team-player skills required.
  • Excellent oral and written communication skills.
  • PC and end user computer use (Excel, Word, Power Point, Cloud-based Selection Software).
Compensation: Base Pay Range: $60,000 - $90,000Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performedWe offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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