Master Plumber - Roto-Rooter : Job Details

Master Plumber

Roto-Rooter, Americas premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but its our future that has us so excited.

• As our MASTER PLUMBER, some responsibilities will include:

  • Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.
  • Ensure adherence to state plumbing guidelines.
  • Follow up and communicate with the Field Technicians.
  • Communicate with Field Supervisors on accurately providing estimate for customers on excavation jobs.
  • Develop additional business opportunities by offering Roto-Rooters preventative maintenance and priority care programs.
  • Conduct work-site reviews to ensure safety measures are utilized.
  • Monitor your teams performance standards weekly. Meet with team to review and determine areas where additional coaching and training is needed.
  • Accompany the excavation team when needed to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements.
  • Teaching in-house plumber school 2 days a weeks to the plumbing apprentice trainees.
  • Reviewing work orders to make sure the jobs are within code guidelines.

• A valid drivers license.
• State plumbing license.
• Effective communication and customer service skills.

At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. Thats why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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