Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.
POSITION OVERVIEW:
Under the direction of the MAT Program Director, the MAT Program Manager will oversee the management of Primary Care's MAT Program and ensure the provision of monitoring the program's success. The Manager will work out of multiple sites across New York City and closely with the sites' clinical leads to oversee the administrative aspects of the program, grants and projects, and lead the integration efforts. Responsibilities include direct oversight of non-licensed MAT staff, ensuring patients gain access to, and maximize the benefits of needed medical, social, educational and other support services through advocacy, outreach, and education. The MAT Program Manager will also pursue new grant funding opportunities and ensure the success of project implementation, monitoring, reporting, budget expenditures, communication, and coordination.
The MAT Program Manager must have knowledge of community resources and counseling/social work practices with high-risk populations. This individual must have experience working with persons in crisis and be able to work in a variety of settings with culturally diverse families while being culturally sensitive and appropriate. The goal of the MAT Program Manager is to supervise, monitor, train, and implement all staff for optimal operations of the program.
The annual salary for this position is $80,000.
KEY ESSENTIAL FUNCTIONS:
Recruit, supervise, manage, develop and evaluate performance of all program staff on an ongoing basis in accordance with applicable performance standards (with the exception of the clinical staff).Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as providing employees with formal write-ups and suggestions for improvement, and administering terminations as needed.Under the direction of the Director, lead the MAT Program, team, services, and activities for members with co-occurring mental, medical and behavioral health conditions.Responsible for all reporting for HRSA (including annual UDS report), PHS, OASAS, DOH, and internal reporting monthly and as required. This includes ensuring the integrity of the data and timely submissions.Conduct and participate in internal and external meetings, conferences, and seminars as a representative of Primary Care, which may include Board of Directors meetings held after hours and on weekends.Review epidemiological and surveillance data to develop needs assessments and tailor the outreach and engagement strategy to high-risk communities.Solicit, prepare, and submit grants and budgets for new funding opportunities to bolster these programs and vulnerable populations.Develop policies and procedures for the MAT Program.Ensure MAT staff and care coordination staff are trained in telemedicine; ER tasking alerts processes to ensure compliance including comprehensive addiction treatment services and MAT.Ensure Program staff coordinate exchange of information between behavioral and medical health providers to develop comprehensive care plans.Develop quality improvement tracking tools, initiate QI initiatives, and run PDSA to ensure program goals and deliverables are met.Monitor data to address quality measures, trends or potential improvement opportunities including provider issues, care gaps, and patient needs.Facilitate Case Conferencing for complex cases.Develop and oversee a system to ensure Program staff assess patients' stages of treatment recovery and collaborate with the team for appropriate linkage of services (methadone, chemical dependency outpatient program, detox, rehab, harm reduction groups).Facilitate MOUs/Linkages with other harm reduction CBOs.Support and monitor Project Implementation Plans to assure appropriate project direction and progress.Implement a tracking system and ensure documentation of all direct and indirect services provided.Engage in outreach activities to include visits to healthcare facilities within the network and develop positive relationships, encourage referrals and integration, including mobile van outreach.Strengthen community partnerships to better leverage SUD and mental health community resources and support.Ensure Program staff provide training and education to patients, families, and communities focusing on SUD prevention and treatment, mental health, stigma, neonatal abstinence syndrome, trauma-informed care, suicide prevention, pain management, and opioid overdose.Collect baseline and performance metrics by provider site. Establish and document project-specific performance on project implementation plans. Measure performance against quarterly improvement targets in preparation for quarterly reports to the CSO and the State.Perform other duties as assigned.REQUIREMENTS:
Masters preferred, Bachelor's degree required.1-3 years' experience working with members in a medical environment.1-3 years supervision experience.Behavioral/Substance Use experience preferred.Must have excellent verbal and written communication skills.Expert at using the full suite of MS Office products.Interpersonal/human relations skills.Organizational skills.Ability to maintain confidentiality.Time management skills.Pays attention to detail.Quality focused.Reporting skills.#J-18808-Ljbffr
