Mechanic - Caliber Collision : Job Details

Service Center PT-Michigan APPLICANTS MUST RESIDE IN TRAVERSE CITY, MI! Job Summary Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics/ADAS calibrations within their market area. Roles & Responsibilities Customer service focused, ability to develop relationships and deliver operational consistency Perform Air Conditioning Evacuation & Recharge Troubleshoot and diagnose mechanical and electrical repairs Understand and complete estimating, invoicing, part identification, pre and post quality control checklists Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations Test drive vehicles after repairs are completed Check all parts for quality and accuracy before installing Complete assigned training and certifications, to include continuing education courses Communicate with field team to ensure efficiency and productivity Maintain a well-organized work area Responsible for ensuring tooling software updates are completed immediately Accountable for assigned inventory Including: Laptops, OE scan tools, VCI, other equipment provided Develop and maintain excellent customer relationships through our company purpose and core values Qualifications, Education & Experience: Minimum of 3 years automotive repair experience Trade school experience a plus ASE or I-CAR certifications a plus Knowledge of diagnostic scan tools and factory software Obtain AC certification & follow safety standards Excellent customer service and communication skills Knowledge and ability to use computers, mobile devices, and related technology efficiently Self -motivated, positive attitude, with a customer focused vision Requirements: Must be at least 21 years of age Must have a valid drivers license and ability to pass MVR check Ability to pass a background check Must be able to lift 6 0 pounds independently Travel may be required for continuing education and certification training Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping Requires frequent driving of company and customer vehicles Extensive travel within assigned area is expected May have e xposure to fumes, dust, and chemicals Ability to work in a shop environment in inclement weather Required to wear PPE to include but not limited to facial covering, eye protection, gloves