Summary
The Assistant often works on multiple accounts within billups and may act as the day-to-day client contact on those designated client businesses by performing the following duties.
** this person must be located in PST timezone**
Essential Duties
- Support to service clients by being a point of contact, manage client project requests and expectations and ensure plans and buys exceed client expectations, needs and guidelines with oversight.
- Support internal team on the management of day-to-day tasks and projects.
- Support media supplier relationship management for development and execution of OOH plans.
Main Duties and Responsibilities:
- Campaign related support tasks.
- Work with the media team to ensure smooth delivery of campaigns.
- Keep track of campaign start dates and ensure all is ready to go live – liaise with relevant vendors to manage artwork delivery and approval process.
- Manage Proof of Posting and campaign reports to ensure information are received in due time. Share with agencies or clients.
- Manage campaign photography and videography.
- Manage post campaign reports deadlines. Work with Client Managers and Media Team to ensure content is informative and relevant.
- Work with the Media team to create case studies and other campaign reports.
- Generate consistent work by using the appropriate templates and following guidelines.
Admin support tasks:
- Manage Shared drives to ensure documents and content are saved in the relevant folders.
- Regularly update the media owner directory document and folders.
- Liaise with client leads and Finance team to manage inquiries. Work with Client Managers and Client Directors to resolve any issues or discrepancies.
- Team support tasks.
- Help manage or coordinate calendars to arrange team meetings or presentations.
- Support the Business team with sales materials or content.
General tasks:
- Act as a key point of contact and build positive relationships with media owners and clients.
- Develop strong relationships with day-to-day agencies, clients and media owners to build trust and drive collaboration.
- Develop and grow industry knowledge through attendance of internal and external training programmes or events.
- Share knowledge and best practice across the team and business.
- Get involved in wider company initiatives including new business pitches, meetings, events, etc.
Interpersonal Skills
- Express ideas and thoughts verbally and in written form.
- Exhibits good listening and comprehension.
- Writes clearly and informatively.
- Contributes to building a positive team spirit.
- Demonstrate tact and diplomacy in communicating to clients/agencies and media suppliers as well as internally.
Education & Experience
1 year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A. or B.S.) from four-year college or university with degree preferred in the following areas of study: advertising, media or related field.
Qualifications
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.