Medical Assistant and Receptionist - Lexington Plastic Surgeons : Job Details

About Lexington Plastic Surgeons:

Lexington Plastic Surgeons specializes in high-quality cosmetic and reconstructive plastic surgery. Our Atlanta office prides itself on offering state-of-the-art treatments in a welcoming and professional environment. We are dedicated to ensuring our patients feel confident and informed about their procedures.

Job Description:

We seek an experienced Medical Assistant to join our dedicated team in Atlanta, GA. In addition to MA work, you will work as a receptionist and in the call center. This job is ideal for candidates looking to expand their experience.

Candidates with a proven track record in a plastic surgery or dermatology setting and proficient in using electronic medical records (EMR), particularly Nextech are preferred. This role is pivotal in ensuring adequate support for our clinical and operations staff and delivering exceptional patient care.

Responsibilities:

• Assist plastic surgeons during consultations, examinations, and surgical procedures.
• Manage patient records using Nextech EMR, ensuring accuracy and confidentiality in documentation.
• Provide detailed pre- and post-operative care instructions under the guidance of the surgeons.
• Schedule appointments, manage follow-ups, and coordinate patient care with other team members.
• Handle administrative duties, including billing, insurance processing, and medical supplies inventory management.
• Greet patients and visitors warmly and provide them with the information needed.
• Manage the front desk operations, including handling phone calls, scheduling appointments, and confirming upcoming visits.
• Maintain a clean and organized reception area, ensuring a welcoming environment for all visitors.
• Assist in managing patient flow to keep appointments running smoothly.
• During slow periods assist the call center in scheduling consulttations.

Requirements:

• Certification from an accredited Medical Assistant program.
• High school diploma or equivalent; further certification in Office Management is a plus.
• Minimum of 2 years of experience in a medical office, specifically in plastic surgery or dermatology.
• Proficiency in Nextech EMR systems.
• Strong interpersonal and communication skills, with the ability to interact effectively with patients and staff.
• Detail-oriented with robust organizational and multitasking skills.
• Knowledge of medical regulations and safety standards in a clinical setting.
• Ability to thrive in a dynamic, team-oriented environment.

Preferred Qualifications:

Experience in a medical office setting.

Bilingual (Spanish/English) capabilities.

Benefits:

Benefits package, including health, dental, and vision insurance.

Paid time off

Opportunities for professional growth and development.