Medical Assistant Lead - Front Office - American Family Care Santee : Job Details

Benefits:

• 401(k)
• Dental insurance
• Vision insurance

Front Office LeadAFC Urgent Care San DiegoSan Diego, CA 92071$22-$25 an hour - Full-Time Education & Certificates

• Certified Medical Assistant
• High School Diploma or General Education Diploma (GED)
• Basic Life Support (BLS)

Ensure your resume details are correct before applying Job detailsSalary$22-$25 an hourJob TypeFull-TimeFull Job DescriptionThe primary responsibility of the Front Office Lead is to help manage day-to-day administrative operations in support of the clinic while providing an exceptional overall patient care experience. The Front Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.

• Be proficient in essential Front Office functions and basic Back Office operations.
• Assists in the training and development of support staff.
• Assist Providers navigate the EHR/EMR features and functions.
• Liaisons with medical facilities, employers, billing and payers regarding referrals and requests.
• Oversee compliance weekly day sheet records, daily task logs and patient disposition logs.
• Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.
• Perform patient callbacks, follow-up and appointment reminder calls.
• Process mail and requests for medical records or other information.
• Assist with scheduling as directed.
• Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.
• Manage Workers Comp, Immigration Physicals, DoT Physicals and other special programs.
• Diplomatically resolve patient complaints while maintaining strict confidentiality.
• Ensure cleanliness of all common spaces.

Requirements include:

• High School Diploma or Equivalent.
• Two (2) years experience as a Medical Assistant or educational equivalent.
• Basic Life Support (BLS)
• Must be able to work: Tuesday-Thursday, 2PM-8PM. Friday, 8AM-2PM. Saturday, 8AM-6PM.

Job Type: Full-TimePay: $22-$25 an hourSchedule:

• Day shift
• Night shift
• Weekend availability

License/Certification:

• BLS
• Certified Clinical Medical Assistant (CCMA)