Medical front Desk Receptionist (PCP) - New York Health : Job Details

Medical front Desk Receptionist (PCP) Mount Sinai, NYNew York Health (NYH) is transforming healthcare through a comprehensive, integrated approach. Our multidisciplinary team of physicians, nurses, and health professionals collaborates seamlessly to provide whole-person care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey. In this role you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures

We require:

• High School diploma and at least 2 years of patient facing reception experience
• Bachelor's Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Possession of typing and computer skills an asset
• Strong customer service skills.
• Previous experience an asset
• Spanish speaking preferred

Hours: 8.5 hour Shift Between The Hours Of 7am-7pm Starting Salary $25 per hour based on experience and education. Competitive salary and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more. Visit our website at: nyhealth.com and follow us on Facebook. New York Health is an Equal Opportunity Employer