Medical Office Client Service Representative - Bilingual - Benton County, OR : Job Details

Want to do meaningful work that will leave a lasting impact in our community while growing your career? The Benton County Health Services is in search of a Bilingual Medical Office Client Service Representative to support our Community Health Centers.JOB SUMMARYThis position supports the various programs of Benton County Health by providing excellent, courteous, positive customer service to a widely diverse community/client base externally and internally by phone and in person. The environment is fast paced and ever changing. This position is required to cover at various locations throughout the Benton Health Service system.Please Note:This is a Bilingual Spanish/ English position and offers a Bilingual Differential of a base salary plus an additional 5%, upon successful completion of required language testing.Click here for a complete list of the duties, responsibilities and physical requirements of this position.The first review of applications will be on December 20, 2024.Applications that are submitted after this date may or may not be considered for interviews. The posting may close without notice after the first review date when a sufficient number of qualified candidates are received.BENEFITSGenerous time off to maintain a healthy work-life balance!11 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave! Vacation accrual increases with years of service.$0 Health Insurance Premium!Medical, Dental and Vision - cover your eligible family members without additional premium.In addition, the County contributes up to $1,400 per year to your Health Savings or Health Reimbursement account!Apart from your deductible you can use this money for things that aren't traditionally paid by insurance - i.e. Ibuprofen, Tylenol and other preventative type medications.You never lose your Health Savings Account funds as it rolls over from year to year.Dependents up to age 26 are covered!Get ready for retirement. Generous employer paid contributions!After 6 months of employment:The County makes a retirement contribution of 6% of your salary towards Oregon PERS!The County makes a deferred compensation 457b plan contribution of 1.5% of your salary! You can add more if you wish.A free and award-winning wellness programInteractive and personalized approach focused on your whole health.Onsite and virtual seminars, wellness challenges and fun activities.Monetary incentives and cool prizes to engage everyone and meet your individual needs.100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long Term Disability coverage.Supplemental plans are available at reasonable rates!Annual salary range of:$40,917 - $53,866Note: salary placement will be based on your level of directly related experience and education consistent with Oregon's pay equity law.Plus, an additional 5% Bilingual Differential upon successful completion of required language testing.This position guaranteestwo salary raises within your first year. Increases are given at the end of the 6 month probationary period and at the 1 year anniversary, as long as your performance is in good standing! Increases are given until the maximum of the salary range is reached.Have benefits questions?Reach out to us anytime: encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our organization lies in the diversity of our workforce and the perspectives our employees bring to their work at Benton County.MINIMUM QUALIFICATIONSThe following minimum qualifications are required for this position:High school diploma or GED; AND3 years of administrative support, office and/or customer service experience.Anequivalent combination of closely related education and experience may be accepted. Please note candidates must have at least 6 months of actual work experience to be considered as equivalent.Special Requirements:This position is Bilingual and requires duties to be done in both English and Spanish. Successful completion of language testing is required.Valid Oregon driver's license or ability to obtain upon hire. This position requires driving and may require use of a personal vehicle.Hiring is contingent upon the successful completion of a background check.The Ideal CandidateCan handle a fast-paced work environment.Enjoys working as part of a team.Is CPR certified.Has office experience in a confidential environment.Has good working knowledge of HIPAA requirements.Has proficient data entry skills.Is an intermediate user of Microsoft Office Suite (Word, Excel & Outlook).Please ensure you have provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment.For further information, please click on the link: Oregon Pay Equity Law Questions regarding this position can be directed to:Rachel Smith, Health Center & Nursing Services ManagerCommunity Health Centers of Benton & Linn CountiesPhone: (541) to ApplyTo apply for this position, click on the Apply button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.Only complete applications received by the posted application deadline date, or the first review date will be considered.Answer all supplemental questions.After you ApplyYou will get an email stating your application has been submitted. Log in to your NeoGov account before the job announcement closes to see if you have any pending tasks or notifications, and make sure to complete these tasks before the job announcement closes. These can be found under the My Applications  section.Be sure to check both your email and NeoGov account for updates regarding this recruitment.Additional informationThis is a FLSA non-exempt position.This position is represented by the American Federation of State, County and Municipal Employees (AFSCME).This position requires driving and may require use of a personal vehicle.This recruitment may be used to fill multiple vacancies.Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to attach your DD214 or Disability letter from the VA.Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling 541-###-####.Benton County is an equal opportunity, affirmative action employer committed to work force diversity, fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income.Helpful links and contact informationLearn more about Benton CountyUnderstanding the County Application ProcessJobInterest Cards webpageFor more information you may contact us by e-mail at or by phone at 541-###-####.#J-18808-Ljbffr