Medical Office Manager - Medical Health Associates of Western New York : Job Details

Office Manager

Location: Orchard Park

Type: Full-Time; Exempt

About Us

Western New York Pediatrics, a proud division of Medical Health Associates of WNY, is dedicated to providing compassionate, high-quality care to pediatric, adolescent, and young adult patients and their families. Our welcoming team of providers, nurses, and support staff ensures every child receives the best care in a friendly and supportive environment.

Position Overview

We are seeking a dynamic and organized Office Manager to lead the daily operations of our busy pediatric practice. This is a key leadership role, perfect for someone passionate about fostering a positive work environment, delivering exceptional patient experiences, and ensuring operational excellence.

Key Responsibilities

• Front Office Operations: Manage daily front office activities for optimal efficiency and workflow.
• Team Leadership: Supervise and mentor front office staff with training, support, and performance evaluations.
• Patient Relations: Drive exceptional patient satisfaction by managing scheduling, addressing concerns, and enhancing experiences.
• Compliance: Uphold office policies and regulations, including HIPAA, ensuring confidentiality and procedural adherence.
• Inventory & Vendor Management: Maintain office supplies and medical equipment while managing vendor relationships.
• Financial Oversight: Handle office credit card, petty cash, invoices, and reimbursement approvals.

Qualifications

• Experience: At least 3 years in office management, in healthcare. Proficiency in MEDENT preferred.
• Education: Minimum of an Associate's degree; a Bachelor's degree in business, healthcare management, or a related field is preferred.
• Skills: Exceptional organizational, multitasking, and communication skills; proficiency in office software.
• Attributes: A professional, detail-oriented, and positive leader who thrives under pressure and manages priorities effectively.

What We Offer

• Competitive Salary: $60,000 - $70,000 annually, commensurate with experience.
• Work-Life Balance: Monday–Friday schedule with no weekends or holidays.
• Comprehensive Benefits: Health, dental, and vision insurance; employer-paid short-term disability, long-term disability, and life insurance; 401(k) with a 3% safe harbor contribution; paid time off and holidays.
• Collaborative Environment: Join a dedicated team focused on pediatric excellence and patient care.

Why Join Us?

This is more than a job—it's a chance to make a meaningful difference in the lives of children and families while growing your career in a supportive and professional environment.

Join our mission-driven team at Western New York Pediatrics! Apply today and help us continue to deliver outstanding pediatric care