Medical Operations Assistant - Elica Health Centers : Job Details

Description

Join Elica's mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

WHAT YOU'LL DO:

The Medical Operations Assistant will be responsible for the direct support of the Sr. Director of Operations and help to assist the Clinic and Mobile Managers. The successful Medical Operations Assistant will have strong knowledge and competence in advanced clinic practices and be well organized in managing multiple projects and tasks at a time. The Medical Operations Assistant will be responsible to help with day to day clinic reporting, monthly summary reports and other key reporting to help support the Sr. Director of Operations with ongoing initiatives.

BENEFITS:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.

* 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.

* Healthcare: Medical (Kaiser or Anthem Blue Cross PPO), Dental, Vision - Individual and family plans available

* Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage

* FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA

* Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)

* Optional Critical Illness, Accident, ID Theft Protection and Pet insurance potions

* Accrued paid time off and paid holidays.

* Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.

* Tuition Reimbursement program and CME/CEU program.

Requirements

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

* Organize and schedule appointments and meetings

* Provide information by answering questions and requests

* Monitoring, reviewing and addressing any issues with Digital Data Loggers (DDL)

* Assisting, coaching with the enrollment, yearly recertification and any item related to VFC program

* Assisting clinics with audit preparation

* Creating spreadsheets for the projects or tasks and monitor

* Assist in preparing new clinic(s)/sites for opening

* Prioritizes conflicting needs; handles matters expeditiously, proactively and follows through with projects to successful completion.

* Patient enrollment - make sure all clinics are accurately complete full registration, pull reports by locations

* Performing office and administrative duties to assist clinic managers

* Assist in preparing monthly summary reports

* Arrange, prepare and record minutes for meetings

* Assist clinic managers with questions

* Manages and updates Saturday supervisor coverage

* Communicating with internal and external contacts using a range of platforms(for example, telephone, email)

* Performs other duties as assigned

Qualifications, Experience and Essential Skills Requirements

Education and Experience:

* High School graduate or GED required

* Graduate from an accredited Medical Assisting program preferred

* Previous experience in a clinical back office setting preferred

* Knowledge of Medicare, state, Health Information Portability and Accountability Act (HIPAA)

* Knowledge of health clinic workflow and process and procedures

* Experience with health clinic documentation and reports

* Experience with calendar management

Essential Skills/Abilities:

* Expertise in Microsoft Office Suite and Google suite products

* Ability to communicate effectively verbally and in writing; including presenting to large groups

* Schedule flexibility and travel required to clinic locations

* Ability to prioritize effectively, manage time efficiently, and meet critical deadlines

* Must have valid driver's license, vehicle insurance, and reliable transportation

Additional Requirements

* Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.

* If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.

* *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.

Physical Requirements and Work Environment

The work environment is characteristic of the healthcare facility environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.