Medical Practice Manager - Nashville Cares : Job Details

Job Title: Medical Practice Manager

Location: Nashville, TN (On-site with flexibility for one remote day/week)

Position Type: Full-Time

Reports to: Medical Director

Hours: Monday – Friday 8:30 am – 4:30 pm.

About Nashville CARES:

Nashville CARES is the premier organization in Middle Tennessee committed to ending the HIV epidemic. Our holistic approach encompasses HIV prevention, treatment, and comprehensive support services for those at risk and living with HIV. Driven by a passion for education, advocacy, and quality healthcare, we aim to uplift our community. Learn more about our impactful work at www.NashvilleCARES.org.

Clinic Overview:

Our clinic offers comprehensive services, including HIV treatment, HIV prevention (Pre- and Post-Exposure Prophylaxis), STI treatment and prevention, as well as a full range of sexual health services, including gender-affirming care. As a Medical Practice Manager, you will be at the forefront of transforming healthcare for those most in need

Job Summary:

We seek a compassionate, experienced and dedicated practice manager with strong leadership skills to join our multidisciplinary team. The ideal candidate will be committed to public health and possess the ability to work with diverse populations. Responsibilities include program development, fiscal accountability, maintaining quality and regulatory standards, managing staff, and ensuring a high level of patient-centered care and service.

Key Responsibilities:

• Oversee daily clinic operations, ensuring efficient workflows and high-quality patient care.
• Recruit, hire, train, and supervise clinic staff.
• Provide leadership and supervision for clinical and support services offered to patients.
• Ensure compliance with healthcare laws and regulations.
• Monitor clinic budgets and expenses, managing procurement of supplies and equipment.
• Analyze and report on clinic performance metrics to senior management.
• Coordinate services across the agency, including behavioral health, case management, prevention and education services.
• Develop protocols and standard operating procedures to enhance care delivery.

Required Qualifications:

• Master's degree in healthcare administration, public health, social work, or other healthcare related field.
• Minimum of 5 years' experience in healthcare administration, preferably in a supervisory role.
• Demonstrated leadership abilities and experience in program management.
• Excellent communication and interpersonal abilities.
• Expertise in third-party healthcare billing, including coding, insurance reimbursement, and revenue cycle management.

Preferred Qualifications:

• Knowledge and prior experience in 340B program management.
• Proficiency in data analytics to identify trends, measure outcomes, and inform decision-making processes.
• Experience with Athenahealth EMR.

Benefits:

• Generous compensation commensurate with level of experience
• Health, Dental, and Vision Coverage
• Short- and Long-Term Disability benefits
• 403(b) Retirement Savings Plan
• 27 business days of paid time off annually
• 12 paid holidays annually
• Employee Assistance Program

Why Join Us?

• Be part of a mission-driven organization that leads the community in HIV prevention and care.
• Engage in meaningful work with a direct, positive impact on lives.
• Gain valuable experience in a dynamic, multidisciplinary setting that fosters professional growth.
• Benefit from a supportive work environment with flexible scheduling, generous paid time off, and robust wellness programs.