Medical Receptionist - Mercy Health : Job Details

SummaryThe Lung Center MOS provides front office support to multiple Pulmonary providers in an outpatient setting. This position will provide the individual with the opportunity to provide compassionate care while fostering a collaborative team environment.Position is located on Mercy's downtowncampus.ResponsibilitiesFront Office Duties:* Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.* Schedule and confirm patient appointments and procedures* Verify patient insurance information and collect co-pays or fees as needed.* Answer phone calls, respond to inquiries, and provide information to patients and other callers.* Complete patient check-in and check-out processes* Complete prior authorization for patient medication and procedures.RequirementsEDUCATION AND WORK EXPERIENCE* Education and Work Experience:* High School Diploma or GEDSPECIFIC REQUIREMENTS* License Requirements:* N/A* Certification Requirements:* CPR-preferred* Age Specific Care Provided For:* Adults* Geriatrics* Knowledge, Skills and Abilities:* Microsoft Word, Power Point, Excel* Microsoft Outlook* Meditech (if applicable to position)* Epic (if applicable to position)* Performance Manager/NetLearning* Computer proficiency and technical aptitude with the ability to utilize one or more of the following:* Must be able to read, write, and speak the English language in an understandable manner.* Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.* Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.* Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.* Must be able to follow written and oral instructions.BenefitsBenefits Eligibility is based on your scheduled FTE status and Job Category* Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees* 403(b) retirement plan with generous company match and catch up provision* Paid Time Off (PTO) & company paid holidays* Tuition reimbursement* Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program* Employer paid Short & Long Term Disability benefits for eligible employees* Voluntary Benefits* Discounts on auto & home insurance and Verizon plans* Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and ValuesEEO StatementMercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.