Medical Receptionist - Allergy & ENT Associates : Job Details

BAZ Allergy, Asthma & Sinus Center is looking for a Medical Receptionist in our Modesto Clinic!Address:1923 Coffee RoadSuite 12Modesto, CA 95355Hours: Monday - Friday 9am - 6pmBenefits:Health InsuranceDental & Vision Insurance401KAccidental Death & DisabilityLife InsurancePTO &HolidaysPosition SummaryTo provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.* Follows office policies, procedures, and protocols as appropriate.* Communicates effectively with other staff members.* Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.* Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.* Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.* Maintains clean, orderly waiting room and work area.* Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.* Updates information in electronic patient charts according to policy and procedure.* May perform specific Job Activities as assigned per office location* Collect at the time of service* Quote Insurance benefits and estimates* Verify Insurance eligibility and authorizations* Attendance is required for all In-Service trainings* Travel to other clinics, within reasonable distance, will be required.EDUCATION AND EXPERIENCE* High school graduate or equivalent* 3 years of office experience preferred. One year medical office experience preferred.* Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.* Knowledge of CPT & ICD-9/10 Coding System.* Ability to operate a multi-line telephone system.* Must be self-directed and able to work independently* Attention to detail a must* Professional, calm and courteous demeanor* Excellent verbal and written communication skillsCOMPUTER SKILLS* Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.* Safety and Confidentiality - Follows OSHA regulations and the safety guidelines ofthe Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.* Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.* Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.* Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.* Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situationPhysical DemandsCommunication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.