Medical Scheduler - Ramin Tayami MD : Job Details

Tayani Institute is seeking a dynamic, energetic and knowledgeable Front Office and Scheduling Department Medical Scheduler to join our growing and thriving Ophthalmology/Optometry practice Call Center.

Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced call center offering competitive compensation and benefits.

Benefits for full-time employees include health insurance (medical, dental, vision), PTO and profit-sharing plan.

Job responsibilities for Front Office & Medical Scheduler are as follows:

• Greet and check-in patients for scheduled appointments
• Answer incoming calls in a professional and courteous manner.
• Answer patients' questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
• Schedule appointments for new and existing patients.
• Ensure that patients are scheduled with the appropriate doctor and location.
• Obtain patients' demographics and insurance information when entering them into the system.
• Work on any task or project assigned to you by management.
• Collect co-pays when copays apply.
• Scan all patients' personal and medical documents before shredding.
• Schedule patients' next appointment as recommended by the treating doctor.
• Travel to all satellite offices within Orange County, if needed.
• Any other duties that you may be assigned during your work day.

PM22

Comfortable working in a fast paced medical environment

Excellent customer service skills

Ability to actively engage the patient

Attention to detail

Familiarity with medical insurance

Excellent verbal, written and communication skills

Pleasant attitude

Excellent computer skills including Microsoft Office

NextGen experience is a plus.

Compensation details: 18-27 Hourly Wage

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