Meeting Planner - Association & Conference Group, LLC : Job Details

About Us:

Association & Conference Group (ACG) is a woman-owned, virtual company giving us the flexibility to engage the best talent regardless of geographic location. We leverage this talent, technology, and other resources to build a team that delivers responsible, efficient, and reliable service including strategic planning and budgeting, board development and volunteer engagement, sophisticated conferences and trade shows, marketing and public relations and general administrative support.

ACG's core values include growth, partnership, transparency, innovation, and empowerment. We live these core values not only with our clients, but with our team. We believe if our team is able to grow professionally, thrive in partnerships with colleagues and clients, conduct themselves with integrity and transparency, problem-solve and innovate, and feel respected and empowered, our clients will be successful.

Job Description:

We are seeking a dedicated and personable full-time Meeting Planner to join our team. The ideal candidate will be responsible for maintaining strong relationships with conference committees on several clients, ensuring their satisfaction, and acting as a liaison between our team and the committees. This position will plan, execute, and logistically support conferences for several clients. The candidate must possess exceptional interpersonal and communication skills, demonstrate a commitment to excellent customer service, and be skilled in problem-solving and project management. This position requires attention to detail, organizational abilities, and the ability to be proactive.

Responsibilities:

• Build and nurture strong, lasting relationships with clients, ensuring their needs and expectations are met.
• Serve as the primary point of contact for event planning/conference committees, addressing inquiries, concerns, and requests.
• Engage with all stakeholders including Board of Directors, Volunteers and Sponsors.
• Collaborate with clients to understand their goals, needs, and challenges and recommend suitable solutions.
• Work closely with internal teams to ensure client needs are met and projects are delivered on time and within budget.
• Regularly communicate with clients to provide updates, gather feedback, and maintain client satisfaction.
• Address and resolve any client concerns or issues in a timely and professional manner.
• Manage RFP process, compile a list of prospective event locations; conduct site visits with clients, when appropriate, and provide guidance on the final selection
• Develops detailed meeting specification sheets for room assignments and setups, food and beverage needs, a/v requirements, and all other ancillary services required to execute the meeting
• Travels to and manages on-site execution at all assigned meetings
• Handle other tasks and projects as needed.

Qualifications: (Knowledge, Skills & Abilities)

• CMP designation required
• 5+ years of experience in the events or association industry.
• Exceptional interpersonal skills which positively benefit interaction with internal and external clientele
• Exemplary written and verbal communication skills.
• Ability to prioritize and juggle multiple projects and tasks.
• Strong attention to detail and organizational proficiency.
• Ability to learn and adapt to new technology solutions.
• Demonstrate superior project management skills.
• Proven experience in managing multiple clients is a plus.
• Previous experience with strong knowledge of association management systems ex. SmartSheet, MemberClicks, WildApricot, MemberLeap, Aptify
• Strong working knowledge of Microsoft Office, Google Drive and Dropbox
• On site event management experience.
• Ability to work independently and in a team.

Schedule:

This is a full time position, with 40 hours per week, Monday to Friday. Travel for client conferences and evening events are required.

Benefits:

• 401(k)
• Health insurance
• Paid time off

Equal Opportunity Employer:

Association & Conference Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Association & Conference Group (ACG) is a virtual company which means no more commuting! ACG employees provide the environment (home office) while ACG provides the technology needed to be successful.