Job Location : Albany,NY, USA
**Do you have experience within the banking/financial industry? Are you seeking a team environment? If so, Alaant Workforce Solutions has an opportunity with a top financial services team in the Capital Region!**
**Hours and Benefits for the** **Member Relations Associate:**
+ $52,000 to $54,000 a year
+ Additional $25/day income incentive
+ Monday- Friday on-site
+ 10:15am to 6:45pm
+ Fully Funded Medical Benefits through BCBS, Dental & Vision Insurance and up to 4% Employer 401(k) match
+ 19 PTO Days accrued in 1 st year, plus 11 paid holidays
**Responsibilities for the Member Relations Associate:**
+ Determine, analyze and solve problems related to financial products
+ Provide technical assistance within member portal
+ Escalating issues via tickets, when required
+ Process member transactions
+ Provide exceptional service and value to Members
**Requirements for the Member Relations Associate:**
+ Two-year degree or equivalent professional experience
+ Credit union, banking, financial institution and/or call center experience preferred
+ High attention to detail, with the ability to multi-task
+ Proficient in Microsoft Office, including Outlook
**For more details on this role contact:**
**Alex Cosmer (he/him), Sr. Talent Acquisition Manager, [email protected] or (518) ###-####**
_Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies._
_This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews._
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**At Alaant we believe in People First! We Care. We Listen & We Support.**
**www.alaant.com**