Member Relations Representative - Oregon State Credit Union : Job Details

You don't want a job; you want a future -and yours might be waiting for you at Oregon State Credit Union. Your strong administrative skills, tact, and attention to detail and positive attitude can land you a vital back-office role with room for advancement.

As a Member Relations Representative, you will provide assistance to our members who are delinquent on their accounts with appropriate follow-up. You'll work to prep and ensure accurate, and prompt paperwork associated with bankruptcy, garnishments, and small claims actions that are needed to the credit union's interests. You'll work with repo companies to legally secure cars with defaulted loans and arrange for the final disposition of the collateral. You'll follow up with third-party collections and review delinquent accounts for potential charge-off. You'll prepare monthly reports for the Board of Directors, monitor accounts to ensure receipt of insurance payment and recommend the closure of accounts, where appropriate. This is a busy, fast-paced position that requires teamwork, confidence, and the ability to own your responsibilities without constant oversight. And while this position is back-office, we'll still expect you to project the professional image, tact and focus on service that our members expect of employees handling delicate financial situations.

Ways we'll appreciate you:

* A positive, supportive atmosphere

* Initial and on-going training; opportunities for advancement

* 401k Plan with an amazingly generous credit union match

* 100% Credit union-paid option for employee medical, vision, dental, life and disability insurance; dependent coverage available

* Competitive wage, bonuses, paid holidays and paid time off

* Tax-saving health and dependent care Flexible Spending Plans, HSA

* Premier membership perks, loan discounts, company swag, wellness and recognition programs

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The work you'll do to secure items for which others have not actually paid, is essential to our being able to continue to offer services to the community.

What you will need to be successful:

* High school diploma or GED

* Good with Word and Excel

* Requires excellent attention to detail, customer service and telephone skills

* Knowledge of, or willingness to quickly learn, collection and bankruptcy laws, Fair Credit Reporting Act and federal/state lending laws

* 1 -3 years collection experience, preferred

Location: 4800 SW Research Way, Corvallis

Work type: Full-time, on-site, non-exempt

Compensation: $23/hr + bonus

Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.

The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.