Member Services Representative Opener - Crunch : Job Details

Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services Representative. We are seeking individuals who are positive, energetic, people-oriented and who have an enthusiastic passion to help others find their path to health and wellness.

Team Member Benefits:

Complimentary Peak Results Gym Membership

Customer Service & Service Delivery Training specific to Crunch Franchises

Access to cross-train into other positions (group fitness instructor, personal trainer, management training)

Position Requirements:

Must have open availability for early morning and midday shifts

Fluent in English (bilingual in Vietnamese or Spanish is a bonus)

Proficient reading and writing skills

Computer Skills

Current CPR AED certification

Special Skills:

Energetic and engaging personality

Passion to help other people achieve and maintain health & fitness goals

Strong verbal communication & customer service skills

Key Responsibilities:

Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.

Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere

Check-in and greet all members & guests with a smile and friendly service

Facilitate guided tours and present amenity offerings to prospective members

Execute membership sales to meet established sales goals and commission percentages

Promote products, services, and special events on a consistent basis

Operate Point-of-Sale system and be proficient in onsite technology

Know club facility, services, and schedules

Maintain a clean and organized work area and fitness floor

Maintain and uphold company policies and procedures

Maintain a professional disposition at all times