Membership Associate - The Ford Agency : Job Details

The Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing non-profit. The Membership Associate will maintain and build relationships and provide excellent customer service. This is a terrific opportunity for an individual with a solid foundation in association membership to join a collaborative team!

Responsibilities Include:

• Maintain relationships with current members
• Research and proactively connect with potential new members
• Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
• Oversee the process for new member applications and renewals
• Collaborate with team members to create strategies for engagement and retention
• Identify trends to drive utilization and tailored support to members

Qualifications Include:

• Bachelor's Degree
• 1+ years professional experience with membership sales, client management, customer service, fundraising or communications
• CRM, Salesforce, or data management experience a plus
• Superb written and verbal communication skills
• Excellent time management

Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.

The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.

To see more positions available through The Ford Agency, please check out our website at www.ford-agency.com.