Membership Director - TemPositions Group of Companies : Job Details

Description:

Membership Director Responsibilities & Duties

Create and implement a new member onboarding plan

Develop and implement membership growth strategies

Analyze membership data to identify trends and opportunities

Communicate with staff to promote membership benefits

Address member inquiries and resolve issues promptly

Maintain accurate and up-to-date membership records

Identify and cultivate partnerships that enhance member value

Implement member retention strategies

Core Competencies:

Works well independently by exercising discretion and independent judgement

Has a passion for building Jewish community and engaging people with synagogue life

This role is best filled by an individual who delights in relationships and networking

Empathy: you are able to put yourself in others' shoes, you can read between the lines when someone says one thing but means another, you genuinely enjoy helping people

Self-motivation & sense of ownership

Superior written and spoken communication: you tailor what you say and how you say it based on the listener/reader and the situation, you ask follow-up questions to make sure you understand and are understood

Highly organized: you sweat the details and work hard to make sure everything is executed according to plan. But, youre also comfortable making decisions on the fly.

Improver mindset: you're always noticing and suggesting ways to make things better

Fast learner, takes initiative, anticipates needs and adapts to situations as they arise

Membership Director Qualifications & Skills

A deep understanding of the organization's mission and values

Experience in membership management or related field

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Proficiency in data analysis and reporting

Strong problem-solving skills

Ability to manage multiple projects simultaneously

Familiarity with CRM and membership management software

Understanding of marketing and promotional strategies

Bachelor's degree required

Minimum of 5 years of experience in membership management or similar role

Proven track record of developing and implementing successful membership programs

Exceptional organizational and time-management skills

Strong analytical and strategic planning abilities

Ability to work collaboratively across departments

Proficiency in Microsoft Office Suite and membership management software

Demonstrated ability to build and maintain relationships with members and stakeholders

Strong attention to detail and accuracy

Responsibilities:

Skills: