Membership Engagement Specialist - MassBio : Job Details

MassBio is a not-for-profit organization founded in 1985. Our mission is to advance Massachusetts' leadership in the life sciences to grow the industry, add value to the healthcare system, and improve patient lives. We represent the premier global life sciences and healthcare hub in the world, with 1,700+ members dedicated to preventing, treating, and curing diseases through transformative science and technology that brings value and hope to patients.

Reporting to the Sr VP of Membership Engagement, the Member Engagement Specialist will be responsible for maintaining MassBio's membership base. In addition, they will serve as a resource for engagement, utilization, guidance and questions regarding MassBio membership and its deliverables. The ideal candidate will be a motivated and dynamic collaborator, with a demonstrated success in business development in a small, growing organization.

Key Responsibilities Include:

Membership:

• Conduct New Member Onboarding Meetings to integrate member companies into the MassBio EcoSystem
• Management of the overall member experience through continued engagement with MassBio member companies
• Collaboration with Business Development team in recruitment of new organizations to join MassBio membership
• Assist in collection of membership dues of renewing companies
• Aid in the development of an initial engagement strategy for each new member
• Assist in developing/maintaining membership materials
• Maintain Membership inbox by handling day to day requests and triage other member questions
• Manage membership event calendar

Membership Events:

• Support membership specific events including, but not limited to, membership open houses and regional mixers, breakfast/lunch fairs at member populated buildings, networking receptions – Use these as an opportunity to engage non-members.
• On-site point of contact for membership events as assigned
• Support MassBio Lunch & Learns on-site at member companies throughout Massachusetts
• Assist with staffing of ancilary membership events as assigned
• Manage new membership opportunities at conferences and events

Qualifications:

• Bachelor's Degree or equivalent combination of education and experience
• 2 or more years' experience in a business development role, experience in life sciences and/or a membership environment, strongly preferred
• A creative thinker who can spot trends and develop strategies, ability to envision, create and launch initiatives to boost growth and awareness
• Demonstrated ability to forge relationships and collaborate with many different disciplines both inside and outside the company
• Strong analytical and presentation skills, with accuracy and attention to detail
• Excellent communication, interpersonal, and leadership skills with the ability to effectively communicate at all organizational levels

At MassBio, our team strives every day to provide support and services to our full range of members in order to give them and the Massachusetts life sciences ecosystem the best chance to succeed and bring new, breakthrough cures and therapies to patients around the world. As the type and number of our members grow, we are constantly shifting and expanding our services and offerings to best fit our membership. We value team members who bring diversity, new ideas, and an urge to make our organization and our industry better.

We offer a competitive salary and an excellent benefits package with an opportunity to advance. For consideration, please submit a resume and cover letter.