Merchandising Supervisor (Superior/Louisville; Seasonal) - TAGAWA GREENHOUSE ENTERPRISES LLC : Job Details

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InColor Merchandising Supervisor

**Internal & External Posting** (Actively accepting new candidates)

Job Title Code: [INCMS] Merchandising Supervisor

Post date: 2/2/2025

Tentative start date: February 17th / 18th, 2025

JOB DESCRIPTION SUMMARY:

Status: Seasonal Hourly non-exempt (retail - approx. 13-16 weeks)

Approximate start/end dates between February 17th and June 14th. Start/end date of the program are dependent on sales/business needs.

Schedule: Approximately 32-45+ hours per week

Open Availability (including weekends) is required; days off are subject to Account Manager Approval

Department: InColor

Direct supervisor: InColor Account Manager (Ashley S)

Merchandising Supervisors are a vital part of our retail-ready team, InColor. InColor is a third-party vendor supplying live plant products (primarily bedding flowers, vegetables/herbs, and planters/hanging baskets) to retail stores. Teams are focused on delivering customer service, merchandising/inventory control, and increasing sales within the retail stores.

Merchandising Supervisors oversee a seasonal staff at 1-3 retail stores for our 6-Week Costco Spring Vestibule Program. Merchandising Supervisors start work in February attending training, developing client relations with store management, and preparing for the peak season by interviewing and hiring a team of approximately 15-30+ seasonal workers. During the Vestibule Program, each store will have a variety of about 18-26 types of products (SKU). During the spring period, a Merchandising Supervisor is responsible for all daily merchandising functions, caring for live plant products, and managing seasonal teams. Team management includes aspects including but not limited to: hiring, training, scheduling, evaluating, and counseling employees. Training is available for all of these functions, however, experience leading teams or working within a supervisor/manager capacity is highly preferred.

Early shift merchandising teams start their day at approximately 6:00AM with setup prior to front-doors opening, and coverage at stores is required until approximately 8:00PM every day of the week. Because this is a retail position, during the 6-Week Vestibule Program in mid-April through June, availability on weekends and on Mother's Day/Memorial Day is required for this position. However, the weekly schedule for Merchandising Supervisors may vary based on store needs. In February/March, hours are estimated at around 25-32 hours per week, but rise to approximately 45 hours or more per week during the 6-Week Vestibule Program

An ideal candidate would express genuine enthusiasm for the position with an ability to solve unexpected challenges. The ideal candidate would have the ability to balance multiple tasks and instructions from different managers and respond or give instructions to ensure the successful completion of all tasks in an efficient manner. It is crucial for all Merchandising Supervisors to express strong communication skills as they coordinate with multiple teams and stakeholders and show accountability for their actions and to work independently with minimum supervision.

ESSENTIAL FUNCTIONS/DUTIES

*All Merchandising Supervisors must use correct reporting procedures for:

• REPSLY (app) Store reporting
• Paylocity Assign employees to stores and schedule employees within allocated hours.
• Perform inventory counts and submit a variety of reports/paperwork to assist with receiving, tracking RTV, and sales.

*Communicate with Costco/client management daily

• Participate in set walks
• Obtain feedback on sets, displays, merchandising, and product
• Communicate information about current products as well as anticipated products that are coming into the stores

*Manage seasonal employees and engage in management functions including but not limited to: interviewing, hiring, training, scheduling/managing teams within allocated hours, giving evaluations, participating in counseling or disciplinary actions, documenting employee performance/correspondence, conducting meetings, and improving retention.

*Requires computational skills to manage a labor budget and store inventories (including dump, shrink, and changes in pricing, receiving deliveries).

*Leads teams by example and improves morale through positive and professional interactions with both team members, coworkers, and clientele

*Delegate responsibilities within the store and manage teams both in person and remotely to ensure stores are set.

*Make decisions regarding sales initiatives, organize displays, and manage in-store inventory, shrink, and promote items to positively impact sales at the store level. Merchandising Supervisors are accountable for store performance as it is related to prior year, store sales volume, and trends of merchandising sales in surrounding areas and related product lines.

*Ensure the completion of all merchandising tasks including but not limited to:

• Organization/Set-up: Merchandise displays of product within the vestibule according to space plans, and ensure the store is fully merchandised to client requirements. Green racks (vegetables/herbs/succulents) generally toward the back, and Colorful Racks (geraniums, color bowls, etc.) along the fence line, and Newer Item Racks (combo planters, pack material, mandevilla/hydrangea/roses) generally lining the entryway. Rotate racks and inventory to drive sales and keep the set feeling fresh.
• Signage: Ensure appropriate signage of all InColor merchandise. (Update all signs in a timely manner for sales)
• Watering: Coordinate teams water live-products with Aqua-mates in a way that keeps the set clean (reduce slip hazards) and in a way that does not affect flow of traffic or sales.
• Inventory: Verify deliveries, RTV and Empty Racks
• Safety: Coordinate safety concerns with HR, abide by all Tagawa Greenhouse Enterprises safety regulations, and report all injures or incidents to HR at the time of occurrence. Follow up as needed.
• Training: Consistently train staff, correct, and improve the quality and efficiency of the above tasks.

Experience: A requirement of 1-2 years of supervisory/management/sales experience (or related education) OR 2-3 seasons of experience with Customer Service / Retail / Merchandising / Experience highly preferred but not required.

Travel

On scheduled workdays, Merchandising Supervisors are required to travel to all stores within their given area. Thus, all Merchandising Supervisors must complete procedures to be on the Tagawa Greenhouse Designated Driver List

• Must hold and maintain a current and valid Driver's License
• The MVR of all candidates is subject to company approval through our insurance company (Hortica).
• Must have proof of insurance for your vehicle
• Mileage and travel expenses are reimbursed as per company policy.

Communication & Language

• Maintain a positive work atmosphere by acting and communicating to clients, managers, vendors, co-workers, and employees in a respectful manner.
• Must be able to communicate in both oral and written correspondence in English, and to effectively present information in both spoken and written forms using situational based language.
• Must be able to communicate and respond efficiently in a timely manner to email correspondence using business appropriate language.
• Requires an ability to identify conflict happening within merchandising teams, with other vendors, and clients. This position must be able to provide input to make strategic decisions to management, deescalate issues within the store, and is responsible for communication and the coordination between multiple stakeholders including InColor management, Tagawa wholesale production and distribution, Client Store Management, and merchandising teams.
• Experience with building customer/client relationships, conflict resolution, or account management preferred but not required.

Technology

• Must be able to use or learn both Android & Apple IOS systems to complete various reports on a variety of software.
• Requires basic computer literacy, including use of MSOffice (MS Word, MS Excel) and other inventory related computer software.

All candidates must be 21 years of age and eligible to work in the United States.

Candidates must be able to pass a Background Check (Federal/National) to be considered for employment.

This position requires employees to be on their feet for long periods of time. All employees must be able to perform tasks involving stooping, walking, bending, and standing in all outdoor garden center conditions including but not limited to extreme hot, extreme cold, wet, humid, and dusty conditions with or without reasonable accommodation. Must be able to lift 25-50lbs and push/pull racks on wheels up to 50-100lbs with or without reasonable accommodation. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

While performing the duties of this job within a greenhouse or garden center environment, the employee may be exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. To prevent injury, employees must abide by the safety procedures set by Tagawa Greenhouse Ent., LLC. The noise level in the work environment is usually moderate.

Compensation details: 22-24 Hourly Wage

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