Job Location : Alpharetta,GA, USA
Who Are We?
MerchantE is an innovative, technology-focused company providing a full-service platform to support the payment processing needs for merchants of all sizes, including small business retail shops, B2B wholesalers, and global eCommerce enterprises. We partner with financial institutions, software developers, independent sales organizations, and agents to bring our solutions to market.
Why Join Us?
We're growing and we're looking for collaborative, innovative, and hard-working individuals to grow with us! We offer a modern and inspiring work environment (including a game room and free snacks!) where your ideas and contributions are valued. Come experience, first-hand, the impact of your contributions.
The Opportunity:
Ready to take on your new customer support opportunity? As a Customer Care & Technical Support Specialist at MerchantE, you'll be challenged to provide accurate, efficient and memorable service experiences to our clients during calls and email cases. This position offers varied shifts and days (including some holidays) so we can ensure our customers are well-supported on their processing journeys. If working in a fast-paced environment with a wide variety of learning opportunities and employee benefits excites you, come join us!
Essential Duties and Responsibilities:
Qualifications:
MerchantE is an Equal Opportunity Employer committed to a diverse workforce.