Meter Specialist - City of Baytown, TX : Job Details

Salary: $15.15 - $23.78 Hourly Location : 315 W. Texas Avenue. Baytown, TX Job Type: Full Time Job Number: 25-00011 Department: Finance Division: Utility Billing Opening Date: 10/09/2024 Closing Date: Continuous Job Summary We are seeking a dedicated and detail-oriented Meter Specialist to join our dynamic team. The ideal candidate will have experience in meter installation, maintenance, and troubleshooting, and possess strong analytical skills. Responsibilities include ensuring accurate meter readings, performing routine inspections, and providing exceptional customer service. If you are passionate about precision and enjoy working in a fast-paced environment, apply today! The Meter Specialist installs, maintenance, water meters, boxes, and meter interface units. Connects, reconnects, and disconnects service at the meter. Disconnects delinquent accounts, locking and assisting in pulling meters when necessary. Assists in performing meter tests on 5/8 and 1 meters. Identify and report suspected theft of service to supervisor. DutiesMeter Technician

• Connect and disconnect water service and utilize a handheld computer to obtain current readings. Disconnect delinquent accounts for non-payment. Performs rechecks and install locks on meters when water is illegally turned back on. Assist in pulling meters when necessary. Reconnect service after an outstanding balance is paid. Assist in installing new meter if the meter was removed and provide billing personnel with new meter information. Alerts supervisor of any suspected theft of service.
• Utilize handheld computer to obtain readings for billing system. Verifies low and high readings for accuracy.
• Assist in solving meter problems detected by the drive-by unit. Assist in changing meters, registers, meter interface devices, cutoffs, meter boxes and lids when necessary. Utilize handheld computer to determine meter interface device is functioning correctly. Assist in performing meter tests to determine if a meter is registering accurately. Assist in moving fire hydrant meters and pulling warranty items for shipment. Report damaged City property to supervisor.
• Responsible for maintaining City property in their possession: truck, tools, handheld computer, and phone. Utilize defensive driving training. Keep supervisors aware of equipment and vehicle malfunctions. Keeps vehicle clean inside and out.
• Performs all other related duties as assigned.

Meter Specialist II

• Connects and disconnects water service, utilizing a handheld computer to obtain current readings. Disconnects delinquent accounts for non-payment. Performs rechecks and installs locks on meters when water is illegally turned back on. Pull meters when necessary. Installs new meter if the meter was pulled and provides billing personnel with new meter information. Reconnects service after outstanding balance is paid. Alerts supervisor of any suspected theft of service.
• Utilizes handheld computer to obtain readings for billing system. Verifies low and high readings for accuracy.
• Assists in solving meter problems detected by drive-by unit. Change meters, registers, meter interface devices, cutoffs, meter boxes and lids when necessary. Assist in repairs of large meter unitized measuring elements to maintain reading accuracy. Utilizes handheld computer to determine meter interface device is functioning properly. Performs meter test to determine if meters are registering accurately. Perform service line repairs. Install and relocate fire hydrant meters. Prepare pulled warranty items for shipment. Report damaged City property to supervisor.
• Responsible for maintaining City property in their possession: truck, tools, hand held computer, and phone. Utilizes defensive driving training. Keeps supervisors aware of equipment and vehicle malfunctions. Keeps vehicle clean inside and out.
• Performs all other related duties as assigned.

Meter Specialist III

• Connects and disconnects water service and utilize handheld computer to obtain current readings. Disconnect delinquent accounts for non-payment. Performs rechecks and install locks on meters when water is illegally turned back on. Pulling meters when necessary. Reconnects service after outstanding balance is paid. Install new meter if meter was pulled and provide billing personnel with new meter information. Alert supervisor of any suspected theft of service.
• Operate AMR drive-by system. Utilize handheld computer to obtain meter readings for billing system. Verify low and high readings for accuracy.
• Solve meter problems detected by drive-by unit. Change meters, registers, meter interface devices, cutoffs, meter boxes and lids when necessary. Repair large meters unitized measuring elements to maintain reading accuracy. Operate handheld computer to determine meter interface device is functioning properly. Perform meter tests to determine if meter is registering accurately. Perform service line repairs when needed. Install, relocate, and repair fire hydrant meters. Prepare pulled warranty items for shipment. Report damaged City property to supervisor.
• Assist Crew Leader in ensuring all work orders are completed.
• Assist Crew Leader in ordering, receiving/issuing supplies, and vehicle maintenance. Inspect personnel vehicles and tools for safety.
• Assist Crew Leader in training personnel. Perform Crew Leader duties in their absence.
• Responsible for maintaining City property in their possession: truck, tools, handheld computer, and phone. Utilize defensive driving training. Keep supervisors aware of equipment and vehicle malfunctions.
• Performs all other duties as assigned.

Minimum QualificationsMeter Technician Required:

• High School Diploma or equivalent (GED).
• Valid driver's license with acceptable driving record.Six months general work experience
• Must obtain a Class D Water Operator License from TCEQ within two years of hire date.

Preferred:

• Six months experience in meter maintenance and water system operations

Meter Specialist II Required:

• High School Diploma or equivalent (GED).
• Valid driver's license with acceptable driving record.
• Class D Water Distribution License from TCEQ.
• Four years general work experience.
• Two years experience in meter maintenance and water systems operations.

Preferred:

• Experience with Automatic Reading Systems and/or Handheld Computers.

Meter Specialist III Required:

• High School Diploma or equivalent (GED).
• Valid driver's license with acceptable driving record.
• Class C Water Distribution Operator License from TCEQ.
• Six years general work experience.
• Four years' experience in meter maintenance and water system operations

Preferred:

• Prior supervisory experience.
• One-year experience with Automatic Reading Systems and/or Hand Held Computers

Knowledge, Skills and Abilities Knowledge of basic math. Computer knowledge necessary to operate hand held computer. Skilled with tools necessary to replace and/or repair meters. Computer literate. Ability to read and write legibly. Ability to read meters and obtain correct reading. Must get along appropriately with co-workers and the public. Ability to lift heavy objects, to stoop and to bend. Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring. We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve. Attendance is an essential function of this position. The City reserves the right to require an employee in this position to work overtime. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job. In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services. Overall Position Strength Demands Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects To promote health and wellness, we provide a comprehensive benefits program (listed below) to meet the needs of you and your family. Our goal is to help you live and work well - 365 days a year. Medical

• United Healthcare
• Effective the first day of the month following 30 days of employment
• Annual Deductible (Network) $750 Indiv/$2,250 Family
• In-Network Benefit 80%/20% after plan deductible
• $50 co-pay (general visit)
• RX - $10 Generic/$40 Formulary/$75 Non-Formulary
• Flexible Spending Accounts: Healthcare and Dependent Care expenses
• FREE virtual visits

Dental

• Cigna Dental PPO & DHMO
• Effective the first day of the month following 30 days of employment
• Preventative & diagnostic covered at 100%
• Annual Deductible: $50/Indiv (Cigna PPO) - No annual deductible for Cigna DHMO

Vision

• Superior Vision
• Effective the first day of the month following 30 days of employment
• In-Network exam co-pay $10 & $25 materials co-pay
• Frames: $140 Allowance - Contact Lenses: $160 Allowance

Holistic Health & Wellness

• Employee Wellness Center offering FREE primary care medical treatment for employees & dependents on the Medical plan
• FREE access to gyms, Shipt, and Walmart+ through our employee medical insurance
• Gym partnership with Lee College Wellness Center & swimming pool for $58/year
• Employee Assistance Program providing employees and their household family members up to 8 FREE counseling sessions per issue per year, legal and financial assistance, will generator tools, and more!
• Sick Leave Pool providing participants additional paid sick time if accruals are exhausted.
• SmartDollar: free online program providing tips and tools from Dave Ramsey for getting out of debt and building good saving practices

Retirement

• Texas Municipal Retirement System:
  • 7% employee contribution with a 14% employer match
  • 5 year vesting
  • Retirement Eligibility: 20 years of service/any age - or - 5 years of service/at least age 60
  • FREE Life Insurance coverage up to 1X your base annual salary

MissionSquare and Roth IRA plans: additional voluntary employee participation

Disability Insurance

• Equitable:
  • Long-term Disability: voluntary elected coverage. Pays 60% of monthly earnings up to $8,000 per month up to social security age, depending on the disability
  • Short-term Disability: voluntary elected coverage. Pays 60% of weekly earnings up to $1,000 per week for up to the first 13 weeks of a disability

Training and Tuition Assistance

• The HUB Employee Training Center: we invest in you by equipping you with the knowledge and skills needed to live out our Purpose and Core Values
• Access to funding up to $1,500 per semester or $3,000 per year for tuition toward courses that are job-related or will enhance your work performance

Generous Paid Sick, Vacation, & Holiday Leave

• 10 holidays per year and one personal employee day per year
• 15 days sick leave per year
• Starting at 10 days of vacation per year; up to 25 days per year
• Sick and Vacation hours roll over annually up to the maximum limit
• 15 days Paid Parental Leave

To explore all of the benefits we offer, please visit: 01 Which of the following best describes your highest level of education?

• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• None of the above

02 Do you have a valid driver's license with an acceptable driving record? (Must obtain TX driver's license within 90 days)

• Yes
• No

03 Do you currently have at least a Class D Water Distribution License from TCEQ or do you have the ability to obtain one within 2 years of employment?

• I do not meet this requirement.
• I have the ability to obtain a Class D Water Distribution License from TCEQ within 2 years of employment.
• I currently have a Class D Water Distribution License from TCEQ.
• I currently have a Class C Water Distribution License from TCEQ.

04 How many years of general work experience do you have?

• Less than 6 months
• 6 months - 2 years
• 2 years - 4 years
• 4 years - 6 years
• 6+ years
• None of the above

05 How many years of work experience do you have in meter maintenance and water system operations?

• Less than 6 months
• 6 months - 2 years
• 2 years - 4 years
• 4 years - 6 years
• 6+ years
• None of the above

06 Do you have experience with the following? Check all that apply.

• Automatic Reading Systems
• Hand held computers
• Supervisory experience
• None of the above

07 Please briefly describe your education and experience that qualifies you for this position. If this does not apply to you, please put N/A. Required Question