Meter Specialist - American Water Works Company : Job Details

Requisition ID: 107431 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American WaterAmerican Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.Indiana American Water is looking for a Meter Specialist! If you enjoy working outside, then this role is for YOU! Apply TODAY for immediate consideration!Shift/HoursMust be available to work the follow schedule.

• Monday-Friday 7:30-4:00pm.
• Potential for overtime.
• Possible on-call responsibility.

Primary RolePerforms a wide variety of tasks in the operation and maintenance of meters, services, and other equipment and facilities to ensure efficient service to customers.Key Accountabilities

• Installs, tests, maintains, repairs, and removes water meters and related equipment and turn on/off water or assist in those tasks.
• Investigates high and low consumption, detect leaks, investigates cross-connections and irregularities in customer piping, collects water samples, and performs any customer service work, or assists in those tasks.
• Installs, tests, maintains, repairs and removes gauges, recorders, cross-connections and blackflow control devices, and meter test equipment or assist in those tasks.
• Locates, inspects, adjusts and repairs service stop boxes and valve boxes or assists in those tasks.
• Leads and directs the activities of any assigned personnel.
• Ensures that work of assigned personnel is done in accordance with prescribed methods and in an efficient and safe manner, and report failure of assigned personnel to so perform.
• Ensures that assigned personnel obtains and uses all required safety equipment and apparel, and report failure of assigned personnel to do so.
• Legibly and accurately fill out customer service tickets, test cards, meter tags, time sheets, vehicle reports and other required paperwork.
• Familiar with prescribed billing and collection procedures to be able to efficiently perform work assignments.
• Reports hazards and irregularities on customer property.
• Knows the names and uses of and operates and maintains, all tools equipment and materials used in the department.
• Drives company automobiles, trucks and other mobile equipment used in the department, advise supervisor of any maintenance required for same, maintains any necessary Indiana driver license.
• Knows the location of meter vaults, meters and services to be able to efficiently perform work assignments.
• Inventory meters, parts, and supplies, and notify supervisor of depletion and requisition parts as directed, or assist in those tasks.
• Knows the location of company facilities and be familiar with the service area to be able to efficiently perform work assignment.
• Assists other employees as directed. Instructs and trains other employees as directed.
• Performs other duties as may from time to time be assigned.

Experience/Education

• High school diploma or general education degree (GED).

Certifications/Licenses

• Valid Driver's License and ability to pass motor vehicle background check.

CompetenciesChampions safetyCollaboratesCultivates innovationCustomer obsessedDrives ResultsNimble learningJoin American Water...We Keep Life Flowing™American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.