MICRO MARKET ASSOCIATE - Navy Exchange Service Command : Job Details

Job Summary: Performs various duties within the Micro Market and vending machinesincluding but not limited to functionality and operation of machinesavailability of productsmoney changing machines and payment kioskand ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniquesprovides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties. Duties and Responsibilities:Maintains Exchange owned machines and Micro markets daily.Inspectsreplenishes products to includebut not limited to an assortment of various products such as sandwichescakespiespopcornsaladsfruitspastrysodasyogurtlaundry detergentetc.Ensures dates regarding product shelf-life for perishable items are adhered toe.g. documents the removal of expired food per the expiration dates of all food itemssanitizes areasetc.and that foods are not spoiledremoves aged foods or other merchandise from machines and or micro market.-Greetsand engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after.Assists customers in the selection of merchandiseand suggests additional items to complement the customer s selections.-Ensures assigned areas are fully stockedand merchandise is neatly arranged. Communicates with supervisor regarding stock additionsdeletionsfast and slow selling merchandisecustomer preferencesneedsproblemsetc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer servicejob performanceachievement of sales goalsetc.-Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicablemachines on items being soldmaintains a current price list for products merchandise sold in the micro market.-Ensures the micro market is maintained in clean and orderly mannersweepsmops floorscleans counter-topswipes down coolers and empties trash cans.-Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered tosuch as product adjacenciesbrandingand placement.-Responsible for laptop tabletscannerhandheld and or other electronic devices needed to perform theinventoryreceiving and ordering within the micro market.-Assists in relocating and installing new machines at locationscleans interior and exterior using appropriate cleaning solutions. Makes settings and adjustments on food dispensingliquid dispensing and coin changer units.-Collects money from vending machinesmicro market kiosksor other miscellaneous machines at locations according to established schedule.As requiredaccompanies vending contractorsverifying cash taken from vendor owned machines.Ensures all information recorded during machine servicing is collected via computerized hand held devicesand manually records counts of productsand prepares Vending Machines Cash Collection SlipSS 411by datetype of machinename of attendant and cash meter readings for micro market locations not fully automated. Clears coin jams and makes refunds at designated locations as required.-Responsible for inventory controlto include micro marketstrucksroutesetc. in both the vending and micro market systems.-Collects turn-in money bags daily from Cash Handling Clerkscounts and verifies cash receiptprepares Daily Cash ReceiptSS 120and arranges for deposit in accordance with established procedures. Receives bills from Cash Handling Clerk and purchases coins from Cashier s Cage Navy Exchange.-Interacts with customers and coworkers in a friendly and professional mannerwhich includes adhering to NEX dress code uniform standardsand assisting supporting other vending team members to the maximum extent possible.-Becomes knowledgeable regarding merchandise selectedincluding proper set-upusecarecharacteristics of various product price points. Communicates product-related information to customers knowledgeably and legibly.-Operates motor vehicle throughout the geographical area in connection with duties performed.Loads and unloads merchandise by hand or dollyinsures that merchandise is protected from damage or bad weather.Prepares and maintains Daily Trip Report of all trips made.-Adheres to and or coordinates preventive maintenance schedulei.e. oil changetune upbrakesetc.with designated NEX personnel accordingly. Ensures to maintain proper level of fuel during the operation of the vehicleand retains all receipt regarding refueling and or maintenance.Ensures interior of the vehicle is clean and free of all debrisand returned to designated parking area at end of work day.Performs other related duties assigned.PHYSICAL EFFORTRegularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or with material handling equipment.Regular walkingbendingand reaching are required.WORKING CONDITIONSWork is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle.Drives in all types of bad weather and is subject to cuts or bruises.JOB REQUIREMENTS1.Must possess a valid state driver s license or a valid commercial driver s licenseCDL .2.Must possess the knowledge and skills necessary to operate a motor vehicle safely.3.Must be able to pass appropriate background checks needed for the specific area of responsibilitye.g. FederalDODSecurity Clearanceetc. .4.Pass the GSA defensive driving courseGENERAL EXPERIENCEOne year progressive responsible clericaloffice or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers.ORSUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCEHalf-year of academic study above the high school level may be substituted for each 6 months of general experience requirement.ANDSPECIALIZED EXPERIENCEOne year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to includeretail salesservicesvendingstore operationsand warehouse etc.Physical RequirementsFrequently standswalksand lifts moderately heavy objects weighing up to 40 lbs.Requirements- Must possess a valid state driver s license.- Must possess the knowledge and skills necessary to operate a motor vehicle safely.- Must be able to pass appropriate background checks needed for the specific area of responsibilitye.g. FederalDODSecurity Clearanceetc.- Must Pass the GSA defensive driving course.