Mission Support Facilitator - 3416 - RGNext : Job Details

Ready to launch your career? Be part of the next generation of access to space at one of the World's Premier Gateways to Space! RGNext employees open portals to space by providing operation and sustainment of mission-critical systems that launch and track Department of Defense, civil, commercial, and international space launch rockets! We also provide U.S. defense and space awareness through ballistic missile testing, guided weapon and aeronautical tests and experiments to defend the United States to ensure our nation's safety.

As an RGNext employee, you will join a team of smart, creative, and highly motivated employees who take pride in their work and in the mission and who enjoy developing, sustaining and delivering world-class solutions! If you are seeking to work in a dynamic environment and want to be part of the World's Premier Gateway to Space, this may be the opportunity you've been looking for!

This position is located at Cape Canaveral Space Force Station.

This position is not eligible for telecommuting.

Essential Functions

• Ensure customer requirements are clearly communicated to RGNext personnel responsible for service delivery and facilitate the RGNext response to customer requirements.
• Facilitate the Universal Documentation System (UDS) mission planning process and interface closely with various launch customers.
• Respond to and prepare UDS documentation.
• Communicate with operational parties the schedule status, issues, and problems affecting launch operations.
• Monitor workflow to ensure delivery of products on time in accordance with contract requirements.
• Prepare and present the Operations Readiness Review briefing to senior management.
• Perform broad spectrum of Support Facilitator functions for all mission campaigns throughout the enterprise, as required.
• Provide day of launch on-console support and act as Data Control Officer in the event of a mishap.
• Ensure work products are reviewed prior to release to provide a quality product and consistency with RGNext operating instructions, policies, procedures, and organizational responsibilities.
• Ensure all planning contract delivery requirements list (CDRL) documents are delivered on schedule.
• Track and coordinate delivery of post-launch data products.
• Prepare and provide progress, status reports, and briefings as required or requested, to inform management of anticipated performance problems, issues, improvement initiatives.
• Improve the quality, efficiencies, and timeliness of enterprise solutions, products or services.
• Ensure contract compliance and fulfillment while supporting process improvement methods derived from internal and external integrated process team actions.
• Develop and integrate enterprise Integrated Process Team (IPT) concepts and recommendations to capitalize on Cross Range best practices, efficiencies and standardization.
• Develop and maintain procedures and work instructions in accordance with applicable Performance Work Statement (PWS) and CDRL requirements.
• Other duties as assigned.

Required Skills

• Ability to work in a fluid environment with excellent verbal, written, and organizational skills.
• Results orientated, self-motivated and high-energy, capable of working with minimum direct supervision.
• Excellent written and verbal communications skills.
• Ability to work independently and in a team environment.
• Possess team building skills that demonstrate, or indicate a high potential for successful direction of the launch planning team for multiple launch programs and simultaneous launch opportunities.
• Ability to develop and maintain positive working relationships with the customers, superiors, and peers.
• Ability to organize and lead effective meetings and prepare clear oral and written direction, correspondence, and reports.
• Adept at public speaking and customer interaction with audiences ranging from RGNext and Government senior leadership through subordinate workforce.
• Ability to project a professional image when working with the customer.

Required Experience

• BA or BS degree in a business, project management, or science/technology discipline or equivalent combination of education and experience.
• Minimum of eight (8) years' of work experience showing increased scope of responsibility.
• Proficient in the use of Microsoft Office Suite; familiarity with MS Project desired.
• Basic understanding of Universal Documentation System and how Range and Range Customer requirements are collected and translated into mission plans, documents, and schedules.

Additional Eligibility Qualifications

• Understanding of Space Systems Command (SSC), Space Launch Delta 45 (SLD 45), and RGNext policies, procedures, and organizational responsibilities for requirements review, operations planning, scheduling, and mission execution preferred.
• Ability to travel if required.
• Flexibility in work schedule, to include non-duty hours or on weekends/holidays to support specific project or mission requirements and customer schedules.
• Ability to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship.
• Valid U.S. Driver's License required.

Benefits of Working at RGNext

RGNext offers our team of experienced, professional employees an environment of challenging, stimulating and personally and professionally rewarding career opportunities and growth. Employees enjoy a robust benefit package on day one, which includes medical, dental, vision, disability and life insurances, generous Paid Time Off and holiday pay, a retirement savings plan with a company match and vesting on day one! Other benefits include flexible scheduling, access to on-base fitness centers and recreational facilities and more! We are committed to providing employees a quality work/life balance while embracing a community of diverse and strategic backgrounds in a productive, evolving environment.

Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.

RGNext is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status or any other protected class.