Mortgage Analyst - New York City, NY : Job Details

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

* We maintain building and resident safety and health

* We create opportunities for New Yorkers through housing affordability

* We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city's history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City's complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Asset and Property Management (APM) leads the agency's effort to protect the City's investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, and connects people to affordable housing opportunities.

The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.

The Division of Asset Management is responsible for ensuring the longevity and affordability of units the agency has created and preserved. The Division's three work units collect, review and process documents and information to promote compliance with regulatory agreements ensuring affordability in multiple types of housing. The Homeowner Mortgage Servicing Unit (HMS) focuses on owner compliance with HPD mortgages and regulatory agreements for owner-occupied homeownership projects where repayment of debt is tied to owner primary residency restrictions, among other restrictions.

Your Impact:

As a Mortgage Analyst with the Homeowner Mortgage Servicing Unit under the Division of Asset Management, you will be responsible for preparing responses and documents relating to various mortgage servicing requests including payoffs, subordinations, assignment and assumption agreements, and satisfactions of NYC mortgages. You will play a key role in ensuring that the homeowner has met the primary residency requirements and restrictions of the HPD mortgage and regulatory agreements on his/her/their property.

Your Role:

Your role as Mortgage Analyst will be to assist homeowners whose purchase of a home included receiving City subsidies and ensure that they have complied with the primary residency requirements and restrictions of said subsidies.

Your Responsibilities:

* Review documents submitted in support of mortgage servicing requests and research electronic databases, and other available resources to confirm mortgage history and the homeowner's compliance with mortgage obligations and restrictions

* Review notes and mortgages to determine the terms and requirements for repayment of NYC subsidies; calculate the reduction of NYC liens and remaining balances under NYC mortgages; and prepare the above-described documents and related correspondence; contact homeowners to obtain missing documents and resolve questions concerning mortgage history and compliance

* Respond to inquiries from homeowners, attorneys, lending institutions and brokers

* Review and summarize complex regulatory agreements and other legal documents affecting properties receiving financial assistance from HPD

* Work on special projects and perform other reasonably related duties as assigned

Preferred skills:

* Candidates must be extremely organized, detail-oriented, self-motivated and able to manage multiple assignments

* Candidates must demonstrate excellent interpersonal and communication skills

* Strong MS Word and Excel skills are required

* Analytical with keen ability to think through issues

* Ability to take initiative and work independently, as well as work closely with fellow team members in a collaborative environment

* Licensed Notary or willing to obtain license within 90 days of employment

* Experience with reviewing mortgages, regulatory agreements and similar documents is a plus

* Strong solid customer service background

* Bilingual a plus

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to 1 or 2 above. However, all candidates must have at least one year of experience as described in 1 above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.