Motor Vehicle Dispatcher - Veterans Affairs, Veterans Health Administration : Job Details

Summary The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), in the VA Medical Center (VAMC) of Hampton, Virginia. The position serves as a Motor Vehicle Dispatcher located in the Motor Pool Office which is part of Grounds and Transportation, Facilities Management Service. The purpose of this position is to provide a full range of transportation services for medical facility employees and veterans. Responsibilities Major duties and responsibilities include: Establishes priorities, works under pressure and with close schedules to meet the needs of Veterans and staff in a timely manner through the proper utilization of a vehicle fleet. Schedules and dispatches drivers and vehicles for patient transportation. Schedules and dispatches vehicles for medical center staff to include assigning vehicles based on length and purpose of trip, and passenger requirements; checking driver credentials; issuing keys and record sheets; ensuring trip information is recorded; and investigates overdue vehicles. Plans, schedules and records vehicle repairs and preventative maintenance actions. As necessary, coordinates vehicle repairs with the GSA Maintenance Coordinator to ensure vehicles are kept to a high standard of readiness. Schedules and coordinates vehicle returns and pickups with the GSA Fleet Management Center. Gathers, inputs, maintains and produces recurring reports using databases and vehicle fleet unique reporting tools and share-points. Consolidates information for various reports in­ accordance with established procedures and deadlines. Provides input on the current fleet distribution and maintenance status to the Transportation Supervisor. Performs duties as a Government Purchase Card Holder to include complying with Federal and VA acquisition regulations; inputting purchase card orders into the V A's Integrated Funds Distribution, Control Point Activity, Accounting and Procurement (IFCAP) system; reconciling charges within established time limits; resolving disputed charges; and maintaining necessary documentation. Controls and maintains record keeping for GSA Credit Cards, and reconciles accounts for cards assigned to all vehicles. Performs semi-annual inventories to ensure all cards are accounted for. Operates a computer, peripheral equipment and appropriate software to perform various computer operations in support of office operations. Types, edits and prints a variety of correspondence, technical reports and similar material in accordance with established guidelines and procedures. Consistently communicates and treats customers (e.g., Veterans, their representatives, visitors and all VA staff) in a courteous, tactful and respectful manner. Must posses a valid state driver's license. Performs other related duties as assigned. Work Schedule: 0700 - 1530, Monday - Friday (may be required to work weekends and holidays) Telework: Not available Virtual: This is not a virtual position. Position Description/PD#: Motor Vehicle Dispatcher/PD025950 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/07/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: scheduling and dispatching drivers and vehicles for patient transportation and staff; assigns vehicles, issue keys, record sheets, credentials drivers; maintains records of mileage, fuel used, repairs, and expenses; coordinate with Fleet Management Center, scheduling vendor's shops for repairs/equipment, updating Comprehensive Automotive Reporting (CAR) database and Federal Automotive Statement Tool (FAST) reports; preparing Trip Tickets. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education four years beyond high school. You will be rated on the following Competencies for this position: Computer Skills Customer Service (Clerical/Technical) Flexibility Organizational Stewardship Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary; however, some walking, bending, or stooping may be necessary. May be required to assist co-workers in loading and un-loading patients, equipment, and/or supplies that may weigh up to 100 to 300 lbs. Work requires extended periods of upmost concentration and attention to details. Mental demands are high. Work requires good coordination and normal physical condition, manual dexterity and hearing/visual acuity. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.