Mutuel Clerk - Cherokee Nation Entertainment : Job Details

Cherokee Casino Will Rogers Downs is gearing up for an exciting horse racing season and is seeking enthusiastic Seasonal Mutuel Tellers to join our team! This role plays a key role in providing a positive and enjoyable experience for our guests by accurately processing wagers, delivering excellent customer service, and ensuring compliance with all racing regulations.

Responsibilities

• Sell and cash horse racing wagers accurately and efficiently.
• Process IRS Mutuel tickets, complete W-2G information and validate and follow the process for tracking systems.
• Prepare simulcast rooms for daily activities, including setting decoders to the proper channels.
• Print and sell simulcast programs and racing forms.
• Provide excellent customer service to all guests.
• Adhere to all racing regulations and company policies.
• Maintain a clean and organized work area.

Qualifications

• High School Diploma or GED.
• 1 year of experience in a customer service or cash handling role.
• Working knowledge of horse racing wagering, including common and exotic betting types.
• Experience with totalizer equipment is preferred.
• Knowledge of Title 31 tracking systems.
• Completion of Title 31 and Title 26 training.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced and often demanding environment.
• Ability to work independently and as part of a team.
• Ability to stand for extended periods and lift up to 25 pounds.
• Ability to work varied shifts, including weekends and holidays.
• Ability to work in a casino environment, which may include exposure to second-hand smoke and crowd noise.
• Ability to obtain and maintain licensing by the appropriate gaming authority.