Network Administrator II - AmeriCU Credit Union : Job Details

Network Administrator II Location: 231 Hill Road, Rome, NY 13441 Type: Full-time, Hybrid Starting Salary Range: $70,988 to $88,735. Actual starting salary will depend on experience level Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74+ years we have been committed to our members, our employees, and our communities. In 2024 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70! The Position: AmeriCU Credit Union is in search of a Network Administrator II who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Network Administrator II you will:

Ensure the stable operation of enterprise data, voice and video networks and maintains multiple remote networks. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware and communication links.

Support the administration and operation of MTS policies and programs that support and further the goals of the credit union.

Supports the implementation, maintenance, and integration of the corporate WAN, LAN, and server architecture.

Assists and implements new solutions after hours and on weekends as needed to reduce the impact during production hours. Support evolving Cyber Security initiatives with monitoring and acting upon toolset alerts, evaluating effectiveness, and suggesting improvements as the industry and technology changes. Will work with new technology often to strengthen skill sets and maximize career path opportunities.

What You'll Do: As a Network Administrator II your primary responsibilities will include:

• Designs, develops, implements and support day to day operational network that provides the necessary uptime for organizational success.
• Administers, monitors, configures and provides support and technical expertise in networking technologies: LAN/WAN, WLAN, SD-WAN, SIP, and router management protocols.
• Maintain a modern network architecture, authentication practices and security administration.
• Administers, monitors, and maintains firewalls, VPN (Virtual Private Networking) access and IPSs.
• Manage and Configure networking in a multi-cloud environment.
• Assist with the maintenance and updating of the Network Access Control system, Data Loss Prevention solution and Multi-factor authentication solution.
• Designs, develops, implements, and maintains the network asset inventory database, including lifecycle management of all systems.
• Design, develop, and implement communication services. Troubleshoots communication services for all voice and data needs.
• Works with vendors, clients, carriers and technical staff on network implementation, optimization, and ongoing management.
• Assists in the design, development, and implementation of necessary disaster recovery services.
• Applies superior troubleshooting skills on all support desk services received from Tier 1 and Tier 2 technicians, in a timely manner.
• Works effectively as a resource on projects as assigned to support Balanced Scorecard initiatives. May be assigned the lead on internal Member Technology Services projects. Requires the ability to prioritize and handle multiple work tracks at the same time.
• Complies with AmeriCU's controls, processes, procedures and information security policies.
• Required to maintain a strong level of expertise throughout the calendar year. Requirements are development each year to support existing and new technologies.
• Monitors and responds to cybersecurity tools and alerting, taking appropriate action and investigation of incidents. Suggests and improves upon monitoring and security posture through experience and industry & technology requirements and evolution.

Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! Pay Range: $70,988 - $88,735 per year