Network and Systems Administrator - DecoArt : Job Details

Position: Network and Systems Administrator About the role: As the Network and Systems Administrator, you will be responsible for the installation, configuration and operation of our network systems, server infrastructure, cloud environments, and end-user devices. This role is essential for maintaining the stability, security, and performance of the entire IT infrastructure, mitigating risks, and enhancing efficiency for all company employees through technology. If you are looking for a challenge, want to make an impact on our sales success, and looking for high-growth potential for yourself, this role was made for YOU! Do you have what it takes? We pride ourselves in being flexible, but there are some things we feel very strongly about. We are careful to select people for our team that have demonstrated excellence through their skills, character, and background. It takes talent and drive to meet the challenges of our rapidly evolving environment - and that's all the fun! Are you looking for new ways to raise the bar and don't blink at challenges? Do you want a fulfilling career that takes advantage of your talents? If so, then it's time to join DecoArt. Now is the time to be a part of something big! What you will be doing: Network Administration

• Maintain and deploy all switching, routing, firewalls, access points, and other network hardware or software to ensure top-tier network stability and access across all locations of the company
• Monitor network performance and troubleshoot issues as they arise
• Configure and monitor SD-WAN and VPN connectivity for all sites and users
• Ensure the security of the company network and devices through vulnerability and penetration management
• Maintain accurate network documentation

Systems Administration

• Manage and administer Windows, Linux, and macOS operating systems
• Maintain and administer servers in a virtualized environment (VMware, Cloud)
• Monitor systems performance and troubleshoot issues to ensure high level of availability
• Manage backup infrastructure and disaster recovery planning/testing to ensure high levels of data redundancy and quick recovery times
• Keep servers and endpoints updated with current firmware and patches to enhance security posture
• Configure and manage EDR/MDR solutions to protect company endpoints from threat actors
• Manage Microsoft 365, Azure, and Google Suite environments
• Manage and track inventory of all IT devices to ensure proper refresh cycles and reliability
• Maintain detailed documentation of all systems configurations, servers, and procedures

Helpdesk Administration

• Oversee and manage the Helpdesk team to provide excellent and quick end-user support
• Assist Helpdesk team with escalated issues or with heavy workloads as needed
• Provide excellent end-user support and training to improve user proficiency with IT systems
• Maintain ticketing software and track service requests and projects
• Plan and execute the selection, purchase, installation, configuration, and testing of new equipment (workstations, tablets, handheld scanners, label printers, etc.)
• Support in-house development team with troubleshooting and providing end-user assistance with proprietary Company software

What you need:

• 4-year degree in Information Technology or equivalent experience
• Minimum 3 years of network/systems management experience
• High level of knowledge of network routing and switching, SD-WAN, and firewall management
• Proficiency with network monitoring and diagnostic tools
• High level of knowledge of a virtualized server environment using VMWare
• Demonstrated problem solving skills and the ability to implement solutions quickly
• Ability to work independently and prioritize tasks effectively
• Extremely organized, flexible, and able to work in a fast-paced environment
• Strong interpersonal skills with ability to work closely with other departments and production entities
• Ability to hold and manage confidential information
• Must be thorough with a strong sense of attention to detail and the ability to follow through
• Desire to learn, seek new challenges and to take on additional responsibilities
• Self-motivated, driven individual with collaborative communication style
• Friendly, engaging, and professional demeanor

Highly Desired:

• Experience migrating systems and network infrastructure to a cloud or hybrid-cloud solution
• Experience with a wide range of devices and endpoints in a highly customized environment
• Relevant certifications (CompTIA Network/Server+, CCNA, etc.)
• Database management skills to optimize server performance of proprietary software
• Advanced security knowledge and skills to harden and protect network and server infrastructure

What we offer:

• Competitive base salary
• Comprehensive benefit package including quality health insurance, vision, dental, disability and life insurance
• Traditional 401k plan and company match
• Paid time off including paid holidays
• A chance to learn with and from interesting and enthusiastic colleagues
• Collaborative workplace, which will challenge you and celebrate your work

Where you'll be:

• 49 Cotton Avenue, Stanford, KY 40484
• Ability to travel to other Company locations as needed

What we'd like from you:

• A resume that illustrates why you are the right person for this role

Come and Be Inspired! For 39 years DecoArt has inspired creativity. In our consumers we inspire the creativity to craft, decorate, and make. In our employees we inspire the creativity to innovate, problem solve, and get things done. Come and Be Inspired! DecoArt is an Equal Opportunity/Affirmative Action Employer and committed to creating an inclusive employee experience for all. We welcome all qualified job seekers regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.If you have a disability and believe you need a reasonable accommodation to apply for this position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.