JOB SUMMARY Network Engineer IIs work with customers on implementing and upgrading their network infrastructure. This will include working alongside the customer on network-related issues. Engineer IIs plan for, design, and evaluate new and existing network systems and the services between multiple platforms handled by the Network Operations team. This includes but is not limited to routers, switches, firewalls, VoIP platforms, VPN connections, internal and external circuits, cabling, , and, etc. Network Engineer IIs are primarily customer facing. Their work includes device migrations, network infrastructure, installations, and coordinating with QA and/or Risk Management to ensure configuration integrity and compliance. Network Engineer IIs train and support Network Engineers. KEY RESPONSIBILITIES
- Demonstrates an in-depth to advanced knowledge in variety of technologies; serves as a point of escalation for complex issues.
- May provide oversight for and ensures the proper engineering and installation of both customer and internal structure changes, as well as new implementations.
- Ensures projects and tasks are completed in a timely manner
- Participate in network design, planning, and site/data center surveys
- Make customer network infrastructure recommendations to meet future business needs
- Monitor internal/external network infrastructure
- Incident response
- Works to maintain CSI's network security policies and procedures
- Performs other duties as assigned.
PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING
- Successful implementation of network design/objectives.
- Incident tickets/tasks are completed in a timely and responsive manner.
- Protect integrity of customer data.
- Adhere to CSI's policies and procedures
- Maintenance and security of infrastructure devices.
JOB REQUIREMENTSEducation & Certifications: Associate's degree from an accredited university, college or trade school education in relevant field or equivalent training in relevant technology required. CCNA certification at a minimum required, CCNP preferred. (Certifications dependent on role but could include but not be limited to Cisco, Palo Alto, Ciena, Juniper, Microsoft) Experience: Advanced level position in described technology. A minimum of three (3) years of successful, in-depth work experience in relevant technical fields. Required Skills:
- Advanced IT knowledge including, but not limited to, security clearance, firewalls, routers, switches, network security
- Written and verbal communication skills
- Strong logic, reasoning, and analytical skills with ability to troubleshoot/problem solve
- Ability to work independently and within a collaborative team
- Project management
- Leadership skills
RELATIONSHIP BUILDING This position requires regular contact both inside and/or outside the company. DECISION MAKING This position requires the use of judgment; general decisions are made to solve a problem or select a course of action for a standard or recognized method of operation. SUPERVISION RECEIVED General Supervision. Assignments are both task-oriented and objective-oriented. Work is reviewed for soundness of judgement and overall adequacy and accuracy. WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Special work environment characteristics: Risk of electrical shock. Travel: Minimal travel required (up to 20%). Physical Demands: The employee must be physically able to perform all essential job duties, with or without reasonable accommodation, and shall be physically able to perform the tasks and/or functions listed above to the extent job related and consistent with business necessity. Note: The most common duties include the installation of cables in awkward locations and the removing and re-installing PCs, servers, and other rack-mounted hardware. CSI is a leading fintech, regtech and cybersecurity solutions partner operating at the intersection of innovation and service. As a trusted technology company, CSI excels at driving businesses forward with a unique blend of cutting-edge solutions, decades of experience and a commitment to authentic partnerships defined by our customer-first culture. CSI is dedicated to providing challenging and rewarding careers for our employees across the country and offers a competitive compensation package, including health, dental and vision insurance, paid vacation, 401k, and much more! For more information about CSI, visit www.csiweb.com. CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis. If you live less than one (1) hour drive from a CSI office, you will be required to be hybrid in-office. #LI-AJJ1
