Network Invoice Associate - Safelite : Job Details

The Network Invoice Associate will ensure a timely payment process for invoices and assist with related reporting.

What You'll Do:

• Opens, sorts, and prepares all daily incoming invoices via USPS mail and fax from clients and agents and respond to those invoices in a timely manner

• Keys paper invoices daily using company's mainframe system

• Processes policy holder reimbursements

• Keys all urgent network invoices from internal and external departments as needed due to client issues, time issues, or research response issues.

• Performs all re-key web and paper invoices for Safelite Billing department

• Communicates with shops, insureds, and agents to obtain missing required information needed for invoicing

• Executes the creation of Safelite referral numbers on invoices not reported by insurance clients

• Keys all additional supplemental invoices submitted by shops for additional payment from insurance clients

• Perform service center duties as needed in service center area

• Communicates with Internal and External Clients regarding claim status and department processes.

• Delights our customers by answering, resolving, and recording incoming emails in the mainframe system for external shops, agents, and clients regarding Network shop and Customer Reimbursement invoices

What You'll Need:

• High School Diploma or equivalent required

• General office experience preferred

• Previous experience in basic ten key typing a plus

• Skilled in typing and organizational skills

• Ability to work Monday - Friday