Network Specialist 1 - Commonwealth of Pennsylvania : Job Details

THE POSITION Information technology is the oftentimes invisible chord that connects government services to the public. The Office of Administration's Health and Human Services Information Technology Delivery Center (HHS IT DC) is seeking an analytical, passionate, and detail-oriented Network Specialist 1 to join our dynamic team of IT professionals. In this pivotal role, you will support agencies like the Department of Human Services (DHS) and Department of Health (DOH) connect with the citizens of Pennsylvania by performing a broad range of access management, administrative, and technology duties. Do not miss your chance to experience the satisfaction of enhancing services provided by state government, apply today! DESCRIPTION OF WORK As a Network Specialist 1, you will play the crucial role of maintaining the security and efficiency of the delivery center's IT infrastructure. We are looking for someone with blended technical skills, administrative acumen, and a commitment to quality and security standards. You will demonstrate top-tier customer service in a collaborative environment as you interact with various stakeholders. Key job duties include:

Providing establishment; configuration; management; and administration support for user access to all centralized computing platforms, systems, and networks within the delivery center. This includes user interface knowledge of IBM and Computer Associates Identity Management applications, National Electronic Disease Surveillance System (NEDSS) Application Administration Utility, Splunk System Event Incident monitoring, auditing, and reportingProcessing requests for accounts for HHSDC and Commonwealth of Pennsylvania (CWOPA) users and business partners. This includes reviewing all requests for service to determine whether the request is proper within the technical ability and within the HHSDC's security policyProviding technical assistance and day-to-day administration of the CIS-Mainframe (CIS) system, which uses a legacy mainframe operating system. This includes establishing access to CIS and the management of all site administrators for CIS Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employment, 37.5 hours per weekWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work hours may be subject to change based on operational needs. You may be expected to report in-office more than 1 day per month for training or other operational needs. Telework: You may have the opportunity to work from home (telework) part-time, with the requirement to report in-office 1 day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: Selected candidates, who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary (before taxes) of $58,035. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements:Three years of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment; orOne year as an Information Technology Trainee or Information Technology Technician; orSuccessful completion of the Information Technology Intern - Bachelor Program; orOne year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment, and an associate's degree in any information technology field; orAn equivalent combination of experience and training that includes one year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment. Other Requirements:
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions.Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.