About Us: Liberty Resources is a dynamic and growing human services agency that is a great place to work!Working for Liberty Resources means you'll have access to great career opportunities, benefits and a fun atmosphere. Our employees have passion around our values of service, excellence, and responsibility. Our rapid growth is providing exciting opportunities in all areas of our organization. Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We're committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes. NextGen Administrator Position Summary: Under the direct supervision of the Director of Health Information, the NextGen Administrator provides administrative support within the Health Information Technology Team. Remote workers will be considered~ NextGen Administrator Job Duties & Responsibilities:
- System Configuration and Implementation: Lead the setup, configuration, and deployment of the NextGen EHR system, ensuring alignment with organizational needs, workflows, and regulatory requirements.
- User Support and Training: Provide technical support and training to end-users, assisting them in effectively utilizing the NextGen system for clinical documentation, scheduling, billing, and other related tasks.
- System Maintenance: Work with NextGen Core team to perform routine maintenance tasks, including system updates, patches, and upgrades, to ensure optimal performance, security, and compliance.
- Data Management: Work with Business Intelligence team to manage data integrity, security, and confidentiality within the NextGen system, including data backup and recovery procedures
- Customization and Optimization: Collaborate with clinical and administrative teams to customize and optimize the NextGen system to enhance user experience, streamline workflows, and improve overall efficiency
- Integration and Interoperability: Work with IT and external partners to integrate NextGen with other healthcare systems and ensure seamless data exchange, such as lab interfaces, health information exchanges (HIEs), state immunization/vaccination information systems, and NextGen partners (e.g. Clinect).
- Troubleshooting and Issue Resolution: In conjunction with the HIT team, diagnose and resolve technical issues, system errors, and user-reported problems promptly to minimize disruptions in patient care and operations
- Demonstrates the values of diversity, equity and belonging; foster an inclusive environment that facilitates diversity.
- Attend and participate in individual supervisory conferences, staff meetings, training sessions and professional development opportunities as required.
- Identifies and reports on Untoward Incidents as required.
- Carries out agency policies and procedures.
- Handle situations which may require flexibility of time and area of assignment.
- Perform other duties, responsibilities and related tasks as assigned
Qualifications
- Relevant certifications such as NextGen Certified Professional (NCP) or Certified EHR Professional (CEHRT) are a plus
- Proven experience (5+ years) as a NextGen Administrator or in a similar EHR administration role within a healthcare environment
- In-depth knowledge of NextGen EHR system functionalities, configurations, and modules
- Strong technical troubleshooting skills and the ability to diagnose and resolve software and hardware-related issues
- Familiarity with healthcare IT standards, regulations, and security best practices, including HIPAA
- Excellent communication and interpersonal skills to collaborate with cross-functional teams and provide user support and training
- Detail-oriented with strong organizational skills to manage system configurations, updates, and documentation
- Ability to adapt to evolving technologies, learn new tools quickly, and stay updated on industry trends
We Offer:
- A Collaborative and Supportive Team Atmosphere
- Access to Quality Clinical Supervision
- Opportunities to Enhance Clinical Growth and Advancement
- Competitive Compensation and Paid Time Off package
- Family Friendly Workplace
- Medical/Dental/Vision Coverage
- 401(k) Retirement Saving Plan
Salary: $65,000 to $80,000 / year Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws Welcome to Wholehearted Health. Liberty Resources is an Equal Opportunity Employer Other details
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