Hiring Department Library Research & Information ServicesJob Description Key Job Duties:
- Manages all aspects of the Checkout & Information Desk during night and weekend shifts, including closing the C&ID.
- Resolves patron problems when possible; refer difficult problems to Head of Circulation/Reserves.
- Interacts with users about their circulation records strictly adhering to the University's confidentiality and FERPA protocols.
- Responds in a timely manner to patron inquiries involving basic research questions, policy interpretation, library account, procedural questions, etc., via phone, email, and in-person. Knows how and when to refer inquiries.
- Checks out / checks in books, journals, equipment, reserve materials, and other circulating library materials to library users.
- Develops, organizes, and executes training modules for Circulation/Reserve student workers - -including handouts, short video sessions, training LibGuides, etc.
- Participates in the interviewing, hiring, training, scheduling and evaluating student workers in conjunction with Head of Circulation.
- Provides support for library print and electronic reserve services as needed.
- Provides assistance as needed with Hold Shelf tasks, equipment tasks (Ellis and DST equipment), Pickup Lockers, and problem book management.
- Performs other duties as assigned.
Shift Sun-Thurs, 3:00pm - 12:00am (midnight)Minimum Qualifications Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessaryPreferred Qualifications
- Experience with supervision of personnel; experience training others.
- Familiarity with student hiring processes at an academic institution.
- Strong commitment to public service.
- Strong interpersonal skills including ability to build strong rapport with student workers and create a collegial and positive work environment.
- Excellent oral and written communication skills, strong problem solving and time management skills.
- Ability to work independently, take initiative, and finish tasks on time with minimal direction.
- Ability to exercise discretion and judgment including handling confidential patron information.
- Adaptable and flexible with changing work assignments, schedules, and environments.
- Commitment to serving diverse users and ensuring library services are inclusive and welcoming to all.
- Experience using Microsoft Office, Outlook, and LibGuides.
- Ability to move materials on fully loaded book trucks (at least 200 pounds).
Anticipated Hiring Range Salary Range: $16.72 to $17.20 per hour Grade: GGS-007University Title: Senior Library Information SpecialistInternal applicants can determine their University title by accessing the Talent Profile tile in myHR.Application Materials Online application, cover letter, resume, references.Community Information Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be! Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at . Values Commitment We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate. In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement. Equal Employment Opportunity The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit or call the Director of Employee and Labor Relations at 573-###-####. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-###-####.
