VP MANAGEMENT
Job Location :
Princeton,WV, USA
Posted on :
2024-12-23T18:29:49Z
Job Description :
Job Summary:The Night Audit position at a Princeton Hotel, is an hourly role in the hospitality/restaurant industry. This individual contributor role will be responsible for overseeing and completing all nightly accounting and auditing tasks for the hotel, as well as providing exceptional customer service to guests during their stay. The Night Audit will report directly to the Hotel Manager.Compensation & Benefits:This position offers a competitive hourly wage, paid biweekly. Employees also have opportunities for career growth within the company.Responsibilities:- Conduct end-of-day accounting procedures and ensure all financial transactions are accurately recorded and balanced- Prepare daily reports and distribute to appropriate departments- Respond to guest inquiries and complaints in a timely and professional manner, utilizing excellent customer service skills- Process late check-ins and check-outs, ensuring accurate billing and room assignments- Handle cash, credit, and debit transactions accurately and efficiently- Manage and balance cash drawer and ensure all financial records are secure at the end of each shift- Collaborate with other departments to ensure accuracy of guest charges and resolve any discrepancies- Assist with front desk duties as needed, including check-ins and check-outs, answering phone calls, and making reservations- Uphold all hotel policies and procedures during shift and escalate any issues or concerns to hotel management- Complete any additional tasks or projects as assigned by Hotel ManagerRequirements:- High school diploma or equivalent- Previous experience in hotel night audit or accounting preferred- Strong mathematical and organizational skills- Excellent attention to detail and accuracy- Ability to work independently and efficiently in a fast-paced environment- Exceptional customer service skills, with the ability to handle guest inquiries and complaints in a professional manner- Proficient in computer skills, specifically with accounting and reservation software- Willingness to work overnight shifts and weekends as needed- Must be able to pass a background check and drug testEEOC Statement:VP Management is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, or any other factors prohibited by applicable law. We strive to create a diverse and inclusive workplace where all employees feel valued and respected.
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