Night Auditor - Columbus Hospitality : Job Details

The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team!

The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 5p-1a and would include weekends.

Primary Responsibilities:

The following are highlight items and not meant to be all-inclusive of this position:

* Greet, register, and assign rooms to guests

* Responsible for issuing room keys and important information to guests

* Responsible for making lodging reservations and checking lodging availability

* Verifies credit card authorization or collect cash payment for all guests

* Answer telephone line and transfer to proper departments or guest rooms

* Review guest accounts and charges upon guest check-out

* Stocking, inventory and cashiering of guest marketplace

* Seasonal golf cart reservations and ensures all required forms are completed by guests

* Be familiar with daily events

* Constant contact with housekeeping and maintenance departments with guest issues or concerns

* Ensure complete guest satisfaction

* Ensuring daily checklists are completed

* Completes any direct assignment from Manager

* Balance credit card and cash paperwork for entire day

* Process credit cards for Settlement

* Close out day for facility and print reports

* Insert information from day end reports into spreadsheets for General Manager and Ownership

Qualifications, Education, Experience, Skills, and Abilities:

* Previous hospitality/service industry experience preferred

* Strong oral communication skills

* Ability to maintain a professional and courteous behavior at all times

* Strong computer skills

* Ability to work in high paced environment

* Strong Customer Service skills

* Ability to Multitask

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.