Night Auditor - Hay Creek Hotels : Job Details

Job Description The Grand Summit Hotel is actively searching for an organized, detailed, and professional Night Auditor to join our Front Desk team. This is a Part Time/Full Time position. Expected regular shifts will include overnight shifts on various days of the week. Job Summary:

• Collect and organize all reports, receipts, and transactions for all property revenue sources.
• Reconcile all day-end revenue. Ensure transaction processing balances and expected revenue is collected.
• Populate Daily Revenue Reports and communicate accordingly to management team daily.
• Problem solve any accounting activity issues regularly. Resolve technical issues as needed.
• Manage all late-night activity at the property. Communicate and handle security concerns to appropriate managers.
• Assist Guest Service Agents as needed. Ability to perform all Guest Service Agent duties including checking guests in and out, checking availability, booking reservations, and general customer service for all guests.
• Know and practice all safety and emergency procedures. Lead emergency situations such as evacuations. Adhere to and enforce key procedures. Secure guest valuables and lost and found. Manage all security concerns and ensure guest safety overnight.
• Complete additional projects as assigned by direct manager and/or accounting, including scanning of invoices, direct billing duties, report analysis, etc.

Experience and Skills Required Experience:

• 2 years accounting exposure required, hotel environment preferred.
• Accounting/Finance, business, or related degree preferred.
• Supervisory experience a plus.
• Overnight shift experience preferred.
• Must be very skilled with technology and a quick learner.
• Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
• Proven success in customer service and handling guest complaints.
• Flexibility to work nights, weekends, holidays, and busy seasonal days

Job Benefits Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
• Competitive Salary/Wages
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Complimentary Meals Daily
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
• Discounts at specific property partners (NEIRA, Historic Hotels of America)
• 50% Discount when Dining at any HCH Property
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
• Supportive, open-door policy work environment
• Work Culture that is fun, energetic and motivating
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.