Night Auditor - Ark Hospitality : Job Details

DescriptionHoliday Inn Express Madera2290 Marketplace Dr, Madera, CA 93637Our property is growing rapidly and we are looking for a night auditor who loves working with people, and possesses a strong commitment to customer satisfaction! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Responsibilities•Make sure every hotel guest has a pleasant stay•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process•Perform additional bookkeeping, administrative, and accounting procedures as required•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications•Excellent customer service and communication skills are required•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required•Flexible overnight hours are required•Must be computer proficient; experience with accounting or reservation software is a bonus•High school diploma or equivalent required; some college preferred