Night Auditor - Crestline Hotels & Resorts : Job Details

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a Runner for housekeeping needs during the midnight shift. He/ She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Key Duties & Responsibilities: Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, appointments and location....Night Auditor, Auditor, Night Clerk, Property Management, Audit, Accounting