Job Location : Columbus,IN, USA
Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Physical Requirements: • Flexible and long hours sometimes required. • Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late night shift. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. DUTIES & FUNCTIONS Essential: • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Always maintain a warm and friendly demeanor. • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashierâ€'s work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Marginal: • Maximize productivity, identify problem areas, and assist in finding and implementing solutions. • Respond to governmental inquires upon receipt. • Handle guest requests. • Attend meetings/training as required by management. • Perform other duties as requested by management.