Job Location : Key Largo,FL, USA
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Responsibilities: • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Process additional administrative, bookkeeping. and accounting procedures as required • Make sure every hotel guest has a pleasant stay • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • High school diploma or equivalent required; some college preferred • Overnight shift; requires flexible hours • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Outstanding communication skills and excellent customer service skills are required • Must be computer proficient; experience with accounting or reservation software is a bonus
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