Mindlance
Job Location :
York,PA, USA
Posted on :
2025-02-21T01:10:45Z
Job Description :
Shift Hours: Monday-Thursday 7:30pm-6am (Some OT and shift extensions required) Manages and leads a team of NCM employees. Communicates safety practices, goals, and deadlines to team. Motivates team members and provides support to supervisor, including hiring and training, and keeps supervisor updated on team performance. Communicates concerns and policies among supervisor and team members. Team Leader Job Duties: • Enforces safety policies • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance • Enforces Standard Work practices • Ensures NCM metric inputs are being met and communicates expectations to the team • Manages inventories and stock, including keeping detailed records of inventory use and advising supervisor when ordering is necessary • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks • Assists Supervisor with hiring processes and new team member training • Communicates deadlines and goals to team members • Develops strategies to promote team member adherence to company regulations and performance goals • Communicates on best practices and continuing expectations • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives • Ensures company brand materials and physical working spaces meet and exceed company presentation standards (5s practices) • Provides quality customer service, including interacting with suppliers, answering supplier enquiries, and effectively handling escalations • Supports NCM supervisor and performs supervisor duties when supervisor is absent or out of office Team Leader Skills and Qualifications: Leadership Skills, Strong Oral and Written Communication Skills, Motivational Skills, Results-Oriented, Employee Training Experience, Interviewing Skills, Self-Motivation, Strong Relationship Building, Customer Service Skills Shift Hours: Monday-Thursday 7:30pm-6am (Some OT and shift extensions required) EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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