Observability Solutions Architect Director - Splunk : Job Details

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your million data points . So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Splunk seeks a Director of Observability Solutions Architects to lead pre-sales efforts in the Americas and Public Sector. This 2nd & 3rd line leadership role will oversee revenue targets, customer experience, and lead a top-tier technical team. The ideal candidate will collaborate across Splunk's cross functional teams and partners. They will drive product direction, nurture a collaborative SA community and foster durable customer relationships. Strong leadership, a growth mindset, and a customer-first approach are essential.

• Lead a team of 100+ Solutions Engineers with first and second line Managers and Directors who oversee our Solutions Architects for Observability in the Americas and Public Sector.
• Engage directly with Solutions Engineering and Sales Leadership to strategize on their opportunities and engage in pre-sales and solution adoption activities for Splunk's Observability product set.
• Work closely with the cross functional leaders and teams to develop strategic and technical territory and account plans, along with technical tools/programs to support/measure and mobilize sales campaigns and initiatives to drive growth.
• As a team leader, ensure we are taking the necessary actions to attract and retain top talent, further develop a rich and diverse workforce, and manage performance at all levels.
• Ensure that your team is enabled to architect, influence and sell cross portfolio Splunk product solutions aligned to driving customer business outcomes across various vertical markets.
• Work collaboratively with all cross functional teams to ensure the right strategies, products and services succeed in the market.
• Interact with customers, prospects and industry groups to understand their business challenges and desired outcomes.
• Develop a close working relationship with Customer Success, Professional Services and Education to ensure alignment between pre and post sales activities.

• 8+ years of Pre-Sales Solutions Architect leadership experience at the 1st and 2nd line level.
• Experience working in the Observability, DevOps and APM market.
• Strong experience and ability to recognize and lead the business strategy in the market.
• Proven track record of working and leading with cross functional leaders including Sales, Engineering, Product Management, Customer Success, Strategist and Advisor.
• Experience selling and working with cloud-based and hybrid solutions.
• Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.
• Knowledge of common compliance frameworks.
• Solution Architect and Industry certifications are a bonus.
• Technically curious, and able to articulate the value that technology brings to solving customer business outcomes.
• Proven executive communication skills – written and oral. Ability to communicate and lead complex ideas cross functionally across all levels both internally and externally.
• Ability to lead diverse groups of people, able to challenge and develop the team to exceed their goals both personally and professionally.
• Strong ability to inspire others and motivate them to act with a sense of urgency and empowerment.
• Support an inclusive culture and role model for Splunk's values.