Office & Admin Specialist - Minnesota Careers : Job Details

At the DNR, we are committed to the conservation and management of the state's natural resources for outdoor recreation, economic development, and a sustainable quality of life. Apply with us and find your path. Job Details Working Title: Office & Admin Specialist Job Class: Office and Administrative Specialist Agency: MN Department of Natural Resources

• Job ID: 84251
• Location: _Lake Shetek State Park
• Telework Eligible: No
• Full/Part Time: Part-Time
• Regular/Temporary: Seasonal
• Who May Apply: Open to all qualified job seekers
• Date Posted: 02/20/2025
• Closing Date: 03/12/2025
• Hiring Agency/Seniority Unit: Department of Natural Resources
• Division/Unit: Parks & Trails Reg 4
• Work Shift/Work Hours: Day Shift
• Days of Work: Varies
• Travel Required: No
• Salary Range: $20.02 - $25.03 / hourly
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Lake Shetek State Park
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary This posting will be used to fill one (1) seasonal, part-time (90%) position at Lake Shetek State Park. Days of work are generally Monday through Friday, 8:00 a.m. to 4:00 p.m., but will include some evenings, weekends, and holidays. Anticipated season dates are April 16th through October 31steach year. The Office & Administrative Specialist positionprovides assistance, office management, budgetary, clerical, and customer services for the operation of the park. Responsibilities include, but are not limited to:

• Provide office management functions and administrative assistance by evaluating incoming communications over the phone, by mail, and/or email; organize and direct a filing system; monitor office supply and equipment needs; oversee computer operations of Recreation Dynamics system; complete special projects or tasks as needed; prepare, provide, and keep updated office procedures and standards; provide and/or assist with training new office staff.
• Assist with fiscal management by determining validity ofinvoices submitted; code invoices for payment from proper account, and process payments; contact vendors regarding inaccuracies in billing procedures; maintain budget records, and provide audit trial for expenditures; advise manager of potential problems in allotment and encumbrance balances; check budget expenditure and encumbrance computer reports for accuracy; calculate and project budget expenditures for supplies and services; maintain and log purchasing card records.
• Operate and monitor revenue producing facilities by directing employees on proper use of Recreation Dynamics system; prepare revenue receipts using the system for deposits; preserve accountability of goods; monitor forms associated with recording of items; register campers, rent equipment, sell vehicle permits, firewood, and Nature Store items, and schedule group center and picnic shelters.
• Answer visitor inquiries regarding the park, local attractions, programs, procedures, and regulations; keep current information available in the park office and interpretive center; maintain informational bulletin boards in park office, various park buildings, and on park grounds; respond to in-person, telephone, and email inquiries; keep office clean and neat.
• Order and maintain an inventory of items to be sold in the park by selecting and ordering merchandise; keep item numbers, bar codes, and prices updated in the system; maintain accurate record of purchases and sales; complete the annual merchandise inventory and audit; set-up and maintain the merchandise display area; provide technical leadership to other staff.
• Provide timely and accurate information and feedback to management and staff.

Qualifications Minimum Qualifications

• Bookkeeping skills sufficient to prepare, maintain, and review purchasing files, reports, and price lists;to calculate, prepare, and issue bills, invoices, and verify accuracy of and prepare invoices for payment, etc.
• Knowledge of computer software applications sufficient to create spreadsheets from a variety of sources to enter, compile, store, and retrieve data in a variety of reports; to use word processing, spreadsheets, and other software applications to prepare reports and/or modify electronic spreadsheets.
• Math skills sufficient to maintain complete and accurate financial records,balance and resolve discrepancies, to operate and monitor revenue producing facilities so that appropriate revenue is received, accounted for and deposited accurately for services and goods sold.
• Knowledge of customer service practices and principles sufficient to identify customer needs, meet quality standards for services, and evaluate customer satisfaction; to provide prompt, courteous, and accurate information to internal and external customers in person, by phone, e-mail, or other written correspondence; to schedule and confirm appointments; to interpret and explain program information; to effectively communicate and elicit information with tact and diplomacy; to provide guidance to other employees on handling problems, etc.
• Ability to communicate effectively with others sufficient to perform the duties listed above, prepare written responses, present clear and concise explanations of governing rules and regulations, etc., and file and retrieve information based on content, using alphabetical filing practices.
• Ability to use customer skills on the phone, in person, and online to provide effective general and specialized office support requiring common courtesy, tact, interest in positive problem solving, empathy, and the ability to organize ideas logically.

Preferred Qualifications

• Two (2) years of general office experience.
• One (1) year of retail experience that includes working with vendors on resale merchandise.
• Knowledge of Minnesota State Parks programs, policies, rules, and facilities.
• Experience using SWIFT.
• Proficiency with Microsoft Office Suite (Microsoft Word, Excel,and Outlook) and Adobe Acrobat.
• Knowledge of Reservation/Point of Sale system.
• Work experience providing supervision or lead work.

Additional Requirements This position requires an unrestricted Class D Driver's license with a clear driving record. Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:

• Conflict of Interest Review
• Criminal History Check
• Education Verification
• Employment Reference / Records Check
• License / Certification Verification

Application Details How to Apply Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-###-#### or email [email protected] . For additional information about the application process, go to . Contact If you have questions about this position, contact Roseann Schauer at [email protected] or 507-###-#### . If you are an individual with a disability and need reasonable accommodation to assist with the application process, please contact the ADA Coordinator at [email protected]. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Ashley Luecken at [email protected] . Working together to improve the state we love. What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-###-#### or email [email protected] and let us know the support you need.