Office Administrator - The Renfrew Center : Job Details

The Renfrew Center of NYC, NY has an opportunity for a full-time Office AdministratorBuild your career with the leading provider in the field of eating disorders! As a company that values diversity, equity, and inclusion, The Renfrew Center is dedicated to searching for and hiring individuals of all backgrounds and experiences. Renfrew is creating an environment where everyone celebrates an inclusive culture and a sense of belonging where all can thrive. We encourage all to apply for this in-person position. Position Responsibilities:

• Providing administrative and clerical support to the site, including phone and front desk reception.
• Communication with patient/family reviewing insurance benefits and writing financial responsibilities.
• Generating reports, collecting patient fees, and electronic scheduling.
• Manage invoicing, patient census and electronic billing procedures.
• Responsible for office environment and coordination of vendor services.
• Maintaining a high degree of professionalism, warmth, and confidentiality to protect our client's rights. This includes professional interaction with clients, families, staff, and guests.

Education, Competencies and Credentials:

• Bachelor's Degree preferred not required
• 2+ years' experience in a healthcare office setting preferred
• Knowledge of insurance and billing preferred
• Advanced customer service/support
• Ability to work independently as well as in a team.
• Managing multiple tasks accurately and in a timely manner, and skill at prioritizing.
• Must have solid computer literacy; excellent writing skills and strong administrative/organizational abilities.
• Ability to utilize multiple systems, simultaneously, related to business administration.
• Proficiency in Excel, Microsoft Teams, Word, and EMR.

Hours: 40 hours per week on site. Health and Welfare Snapshot:

• Medical/RX and Vision
• Dental
• Generous Paid Time Off (PTO)
• 401K Plan with Employer Match
• Voluntary Short-Term Disability
• Employer Paid Long-Term Disability
• Group Life and AD&D

The Renfrew Center has been a pioneer in the treatment of eating disorders since 1985. As the nation's first residential eating disorder facility, now with 19 locations throughout the country, Renfrew has helped more than 85,000 women with eating disorders and other behavioral health issues. The Renfrew Center – An Equal Employment Opportunity Employer, devoted to diversity, equity, and inclusion.