Office Administrator - JW FLOOR COVERING : Job Details

We are seeking an Office Administrator to join our Santa Rosa Branch. The office administrator plays a crucial role in ensuring the smooth operation of the company's administrative functions while providing essential support to flooring installers, retail business partners, and customers. This position requires a proactive and organized individual who can manage office tasks, and maintain effective communication in a dynamic environment. Responsibilities: 1. Office Duties: Manage incoming and outgoing communications, emails, and phone calls. 2. Support for Flooring Installers and Flooring Contractors: Assist with scheduling installations and assignments. Maintain project documentation and work orders Provide information and updates to installers and contractors as needed 3. Retail Business Partner Collaboration: Respond to inquiries from business partners by email or phone. Collaborate with the JW management team to ensure accurate and timely information sharing. 4. Customer Support: Address customer inquiries, concerns, and requests promptly and professionally by email or phone. Provide product information and guidance to customers, assisting in their decision-making process. 5. Administrative Tasks: Assist in preparing installation paperwork during morning dispatch. Assist with maintaining a clean and organized office environment. Qualifications: Bi-Lingual Spanish speaker - a plus Working experience in office administration, customer service, or related roles is a plus. Organizational and multitasking skills. Comfortable using office software (e.g., Microsoft Office Suite) and mobile tablets Verbal and written communication skills Attention to detail and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. JW Floor Covering Inc. is a flooring installation company providing superior flooring installations since 1989. We are an exclusive flooring installer for the nation's #1 home improvement retailer. We have nine service warehouses in CA and NV: San Diego, Temecula, Canoga Park, Santa Maria, Castroville, Hayward, Pittsburg, Santa Rosa, and Las Vegas. To apply, respond to the pre-screening questions, then send your resume. A JW Recruiter will review your resume and responses to our pre-screening questions and then call you to discuss your resume and the next steps. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $20 - $22 Annual Bonus/Commission: No